UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber Color from Wish Rock Relaxation
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber; lifestyle image in an inviting room from Wish Rock Relaxation
UltraComfort UC556-MXW Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair detailed feature infographic from Wish Rock Relaxation
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color; lifestyle image in a spacious living room with calming view from Wish Rock Relaxation
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color front view
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair showcasing 5 different positions that are possible to achieve in this chair
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair close up of Easy to Use Remote so that operation is simple with AutoDrive 3.0
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair Quality chart that explains how UltraComfort's quality differs from other lift chairs in the market
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair Sinda fabric Umber color showcasing lift position to help users stand on their feet
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color side profile view showcasing reclined and Flat Sleep position
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Almond swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Bourbon swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with UltraPlush Brisa fabric Coffee Bean swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Coffee House swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Granite swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Smoke swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Teak swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Tuscan swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Twilight swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Wicker swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair informing customers that they can have their chair customized
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Anchor swatch on upper right corner
UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber color with Sandstorm swatch on upper right corner

UltraComfort UC556-MXW Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair

$2,895.00 $2,386.00
$2,386.00

Ultra Comfort UC556-MXW Vega is an extra-wide zero gravity lift chair with limitless positioning, and a flat sleep mode that reclines the chair to a horizontal position, mimicking a bed for a restful sleep-like experience. Enjoy a quiet & comfy recliner, proudly made in the USA! Suitable for up to 600 lbs w/ seat width of 29".

Color: Anchor

Anchor
Sandstorm
Smoke
I want to customize!
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Description

UltraComfort UC556-MXW Vega  Medium/Wide Size 2 Zone Zero Gravity Lift Chair w/ Trendelenburg Position to improve circulation & relieve pressure on the heart

Unlimited Customizable Positioning | Zero Gravity | Lay-Flat Sleep Position | Trendelenburg Position | Quiet Motor Technology | 600 lb Capacity | Made in America

Maxxus "Cholet Edition" 2-Person Near Zero EMF FAR Infrared Sauna  BANNER

With the new Staller Comfort technology of the Ultra Comfort UC556-MXW zero gravity lift chair/recliner, you will be able to completely relax and rejuvenate in a way that just wasn't possible before in your own home.  At the push of a button, you can quietly (no loud motors here!) move into unlimited positions with the assistance of the patented AutoDrive hand control.  You'll have the option to choose from pre-preprogrammed positions or to manually adjust to the perfect position just for you.  The UltraComfort Stellar Comfort UC556-M26 was designed to fit people of 600 lb. weight capacity.  The UC556-M26 also has an overstuffed biscuit-style backrest which makes you feel as if you're lying on a fluffy cloud. There are also two notable add-ons for the UC556-MXW --heat and vibration massage therapy for a small additional fee.  With the new Stellar Comfort, you are sure to experience the most comfort of any lift chair available today.

 UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair - Infographic

  • Zero Gravity Lift Chair removes all pressure from the spine & helps to reduce swelling

    The UltraComfort UC556-MXW has the sought after Zero Gravity position which was was first developed by NASA as a way to remove the extreme stress our astronauts' spines felt as they were launched into orbit.  By moving the legs up to heart level in the recline position, all pressure is equally distributed along the spine and removed.  Many chiropractors believe that this is the "healthiest way to sit."  Zero Gravity has become a very popular feature in well-made household furniture.  

  • Patented StellarComfort Positioning independently adjusts footrest and backrest

    While it may seem like a luxury, as soon as you try an infinite position chair with zero gravity we promise that you'll never go back to a traditional recliner. At the push of a button, you'll be able to easily recline into zero gravity at the push of a button or raise the legs even higher in Trendelenberg or anywhere inbetween.  By raising the legs to heart level while reclining, all pressure is removed from the spine.  You'll be able to stop and even save the position that best suits you, whether you need to soothe back pain or sit up and eat a snack while you watch TV.  Suitable for all levels of mobility and is as easy to use as a single touch.  

  • No-Gap Cushion for Full-Body Comfort to enhance support

    Unlike recliners that are built with a two or three-piece seat and leg rest cushion, the StellarComfort UC556-MXW has a no-gap cushion that extends from the seat to the feet. This style offers fuller comfort and support for your legs and eliminates the open gap that toddlers can get fingers or toys stuck in.

  • Optional Heat & Vibration Massage Therapy for soothing muscle relief

    For a small additional fee, you can relax and soothe your muscles with the four-motor heat and massage system. Adjust the zones, intensity and pattern of the vibration while your muscles relax in the soothing heat of the three-pillow waterfall backrest and all of the StellarComfort positions. 

  • AutoDrive 3.0 Remote for easy and simple control 

    You will no longer have to worry about fumbling around with the remote in a dark room.  With the StellarComfort UC556-MXW, you will enjoy the newly upgraded and user-friendly features of the AutoDrive 3.0--ergonomic hand control design, the shape, as well as the finger groove on the back, make it very easy to hold.  The single button layout takes the guesswork out of operating a StellarComfort chair.  You will also enjoy Programmable Positioning buttons where all 4 position control buttons are programmable to suit your needs precisely.  Lock Function limits or restricts hand control usage for safety or convenience, should you need it.  You can learn more about this here.

  • Battery Backup to ensure safety & operation during power outages

    Have you ever worried about how you'd get out of your chair in the event of a power outage?  With the UltraComfort UC556-MXW StellarComfort Lift Chair you no longer need to concern yourself with such thoughts.  With the easy to use battery backup system, each UltraComfort recliner has a battery backup system in the electrical transformer which operates on two 9 volt batteries. In the event of a power failure, the battery system will raise the chair from the reclined to the seated position. The batteries should be replaced after one use just to be safe.

  • Fully Customizable to match your style with 10 fabric options

    The UC556-MXW comes with many different fabric options sure to meet your needs.  You can choose from 10 different standard color and fabric options and also the amazing UltraPlush Brisa Collection of Performance Fabrics designed to completely enhance your overall experience by utilizing breathable technology with a plush and luxurious feel.  The UltraPlush Brisa collection was developed to withstand above average wear and tear in order to be over 10x more durable than industry standard fabric.  Another benefit of the UltraPlush Brisa is that it cleans effortlessly with soap and water and releases light stains very easily.

    Please Note: The Ultra Plush Brisa line requires an additional 6-8 weeks of lead time. 

  • MADE IN THE USA for reliable, premium craftsmanship

    All UltraComfort products are made and manufactured in the U.S.A. by Americans at the 200,000 squarefoot facility in Laflin, PA. You can checkout the video of the operation in our videos tab. 

Warranty

UltraComfort America offers a Lifetime Warranty on the Chair Frame, Lift Frame, Recline Frame, and Recline Mechanism of all of their lift chairs and recliners.  UltraComfort America backs all of their products with the best warranties in the industry. Although we do not expect you to have any repair issues with our products, should an issue arise, UltraComfort has you covered. In most instances, you will be able to diagnose an issue over the phone, saving you valuable time and money. UltraComfort repairs will take less time, and on average you will be reimbursed more money for these repairs.  You can reach UltraComfort's customer service line directly at 1-866-793-5100. 

Warranty:

Lifetime Warranty in Chair Frame, Lift Frame, Recline Frame, Recliner Mechanism: Yes
Warranty on Electrical Parts: 3 YR
Warranty on Mechanical Labor: 1 YR
Warranty on Electrical Labor: 1 YR
Warranty on Fabric, Foam, and Pocketed Coils: 1 YR

    You can download a copy of their warranty here.

    Fabric Options

     

    BRISA* | ORIGINAL & BRISA* | DISTRESSED

    UltraPlush Brisa: Plush and durable fabric with climate control. * $704 Extra Charge
    *4 to 6 weeks Lead Time.

     

    Ultracomfort Ultraplush BrisaUltracomfort Ultraplush BrisaUltracomfort Ultraplush BrisaUltracomfort Ultraplush Brisa


    Ultracomfort Ultraplush Brisa
    Ultracomfort Ultraplush Brisa
    *$250 EXTRA CHARGE *4 to 6 weeks Lead Time. Ultracomfort Ultraplush Brisa


    Ultracomfort Ultraplush Brisa

    STANDARD FABRICS

    Standard Fabric (No Upcharge). *4 to 6 weeks Lead Time.


    Ultracomfort Ultraplush Brisa


    Ultracomfort Ultraplush Brisa


    Ultracomfort Ultraplush Brisa

    Ultracomfort Easy Living Fabric
    Upgrades

     

    • Ultracomfort Heat Massage

      Heat/Vibration Massage $280

      Two-motor* heat & vibrating massage.
    • Ultracomfort Foot Extension

      Footrest Extension $150

      Adds up to an additional 5” to the footrest.
    • Ultracomfort

      UltraPlush Brisa $704

      Plush and durable fabric with climate control.
    Videos

    Specifications
    Product Name
    UltraComfort UC556-MXW Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair
    Downloads
    Comfort Zone(s) 2
    Size Medium/Wide
    Weight Capacity 600 LB
    Height Range 5'4" - 5'10" w/o footrest extension
    Power Pillow No
    Power Lumbar No
    Motion Type Power Recliner
    Heat & Vibration Optional Add-On
    Footrest Extension Lift; No-Gap Footrest
    USB No
    Positioning Stellar
    Eclipse Technology
    No
    Chaise Seat Yes
    Pocketed Coil Seat No
    Back Style Biscuit
    Removable Back Type Bolt
    Overall Width 45
    Overall Height 48
    Overall Depth (Seated) 42
    Width Between Arms 29”
    Floor to Top Seat 21”
    Seat Depth 21.5”
    Seat to Top of Back 32”
    Seat to Top of Arm 7.5”
    Seat Angle Raised N/A
    Distance Required from Wall reclined 21”
    Extension reclined from Back of Seat to end of Foot Rest 44”
    Lifetime Warranty, Chair Frame, Lift Frame, Recline Frame, Recline Mechanism Yes
    Warranty on Electrical Parts 3 YR
    Pro-Rated Years 4 Thru 7 Yes
    Warranty on Mechanical Labor 1 YR
    Warranty on Electrical Labor 1 YR
    Warranty on Fabric, Foam and Pocketed Coils 1 YR
    Head Rest Cover Yes
    Arm Covers No
    Straight Lift Yes
    Hand Control Routing Outside Arm
    Extra Pocket Available Standard
    Place of Origin USA

    Shipping & Return Info

    All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

    We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@wishrockrelaxation.com.

    Cancellation

    All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

    Shipping

    If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

    • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
    • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
    • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

    If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

    • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
    • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
    • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
    • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

    We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

    ***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

    30-Day Return Policy

    We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies to all of our manufacturers except for UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs. They now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it. 

    If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

    • Item must be repackaged in its original packaging and must include all parts, hardware, controller, and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
    • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
    • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

    Restocking fees are also typical in the industry.  Specifically, several of our suppliers do charge them -- Human Touch and Cozzia (Svago, JP Medics, ErgoTec) are now 15% while Infinity (Kyota, Sharper Image and Rockertech), Daiwa and Synca (Johnson, Inner Balance Wellness) are at 20%.

    We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the actual cost of shipping in both directions and any applicable fees and restocking fees. 

    *Swapped chair orders are final sales.  (If you have exchanged one chair for another, the new chair is considered to be a final sale)

     

    NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

    If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.

      UltraComfort UC556-MXW Vega  Medium/Wide Size 2 Zone Zero Gravity Lift Chair w/ Trendelenburg Position to improve circulation & relieve pressure on the heart

      Unlimited Customizable Positioning | Zero Gravity | Lay-Flat Sleep Position | Trendelenburg Position | Quiet Motor Technology | 600 lb Capacity | Made in America

      Maxxus "Cholet Edition" 2-Person Near Zero EMF FAR Infrared Sauna  BANNER

      UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber Color from Wish Rock Relaxation
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      UltraComfort UC556-M26 Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair in Sinda fabric Umber; lifestyle image in an inviting room from Wish Rock Relaxation
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      UltraComfort UC556-MXW Vega Medium/Wide Size 2 Zone Zero Gravity Lift Chair detailed feature infographic from Wish Rock Relaxation
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      Watch Our Videos

      Wish Rock Relaxation is a Veteran/Family owned company out of Golden Colorado. We take the business of keeping you happy at the top of our priority list.

      UltraComfort America Customer Reviews

      Need Some Help?

      We are a Service Disabled, Veteran Owned (SDVOSB) and operated company out of Golden, CO. Joanna is a former Navy SWO while Michael is a retired Green Beret. We are committed to helping you get into the very best chair at the best price and have over 8 years of experience in the industry.
      We hope to welcome you into your Wish Rock Family.

      Wish Rock,inc.

      Attn: Wish Rock Relaxtion PO Box 245 Golden, CO 80402

      803-574-9474

      hello@wishrockrelaxtion.com

      Everyday 8 - 4pm MST

      "I want you to know that I read all 70 of your reviews--every single one of them--on Google and they are all a 5 star rating. I've never seen that before. A few even had me a little emotional. Wha treally struck me was how genuinely grateful people were and how much they valued the service you provided. They could tell you really care about your customers. That's why I chose to work with Wish Rock Relaxation. You guys have really gone above and beyond to make srue that I got into the right chair for me and my patients. I really appreciate all that you've done. Don't even think about going anywhere else, Wish Rock Relaxation is the BEST online company I've ever worked with."

      - Dee 6/2025

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      Lift Chair FAQs

      General FAQ's for Lift Chairs

      A lift chair is a motorized recliner designed to help people sit down and stand up with ease. With the push of a button, the chair gently lifts forward to assist you in standing, or reclines to provide full-body relaxation. Ideal for seniors, the elderly or anyone with mobility challenges and/or balance issues to help reduce the risk of falls and ensuing complications.  Many of our customers sleep in their lift chairs and rely on them for their safety, daily activities and well-being.

      There have been many advancements in lift chairs since the original lift recliner and 3-position lift chairs.  Some of the features to enhance your comfort and overall experience are:  zero gravity, heat therapy, massage therapy, power pillow, power lumbar, full body tilt, cup holders and even wireless charging.  All of our lift chairs now come with an emergency battery backup to ensure safe exit in the event of a power outage.

      Unlike standard recliners, lift chairs are equipped with a powered lift mechanism to assist users into a sitting or standing position safely. Many models also include therapeutic features like infinite positioning which allow you to independently control the backrest and legrest, heat, massage, power pillow and power lumbar, to name a few common features.

      Lift chairs are a safe and comfortable option for individuals recovering from surgery, seniors with mobility limitations, people with balance issues, people with arthritis or anyone who may need the extra safety and comfort when sitting or standing up. Some of our customers do sleep in their lift chair more comfortably than in their beds.  If you or your loved one are ever worried about falling while trying to sit down or stand up, a lift chair is a fantastic option.

      Infinite position lift chairs allow you to independently control the backrest and the footrest, allowing you to get into the zero gravity position, removing all pressure from the spine and the Trendelenburg position, which lifts the legs slightly higher than zero gravity, assisting with circulation issues, swelling and edema.  Infinite position lift chairs have at minimum 2 motors to control the backrest and footrest. You can easily find the perfect position for whatever activity you are engaging in–watching TV, reading a book, sleeping or elevating the legs even higher to help recover from a long day.

      Yes! Lift chairs are available in small, medium, large and extra-wide sizes, with weight capacities typically ranging from 375 to 600 lbs. We also offer petite - big & tall models to ensure a perfect fit for your height and body type. Those with longer legs may need a footrest extension or to ensure you’ve selected one of our taller models. Please feel free to call us at 803-574-9474 if you need help selecting the right lift chair.

      Our lift chairs come in a variety of fabric options that include cloth (soft velour feel), Safeguard, MegaGuard, vegan leather, leather, premium leather and UltraPlush Brisa. Different fabric families are available from each manufacturer.  Most of our chairs are soft to the touch, easy to clean and will feel good on the skin for prolonged periods.

      Delivery & Set-up

      We offer free curbside delivery and white glove delivery for a small extra fee.  Most of our lift chairs ship LTL freight throughout the continental US. 

      • - Free Curbside Delivery:  your lift chair is delivered on a pallet and typically arrives fully assembled. If there is any setup, it will be simply attaching the backrest to the main body of the chair and plugging it in. The hardest and longest part will be breaking down all of the boxes for disposal / recycling. Our delivery team will call you to schedule your delivery.
      • Pro Tip:  we highly encourage you to treat your delivery team well (offer them snacks/beverages; be kind). Even a small tip if you are happy with the service you’ve received. (They may bring your chair into your home, though they are not required to with a curbside delivery.)
      • - If your box appears to be damaged in any way and you are concerned about the integrity of your chair, please:
      • - Take pictures of the box
      • - Refuse Delivery
      • - Call us immediately at 803-574-9474 and explain what’s going on so that we can assist you
      • White Glove Delivery:  highly recommended if you don’t want to bother with setting up your chair or removing the boxes.  Also, super handy if you don’t have anyone to assist you or need to set the chair up or downstairs.  These are typically pretty heavy and a little awkward.  If time is an issue - white glove does require an extra week or two, depending on your area and the delivery team’s availability.

      Pro Tip: We strongly suggest that you request a 2-4 hr delivery window and a “courtesy call” or text when the freight company calls you to schedule your delivery.  They will not schedule your delivery with us; you will need to schedule your delivery directly with the freight company.  

      We will process your order with our manufacturing partners within 1 business day of you placing your order–we typically try to immediately place orders during working hours. Our partners will then process and ship within 2-3 business days unless you require a custom build.  

      For UltraComfort, custom builds can take a lead time of 6-8 weeks, depending on the factory’s production level.  Any customizations such as adding heat, massage or a footrest extension as well as a custom color option will require a custom build.  

      A good rule of thumb for a standard curbside delivery of a lift chair that has been ordered without any customizations is 7-10 business days from your order date. Depending on where you live, we have seen deliveries happen much quicker.  

      With White Glove Delivery, our team will bring your lift chair into your home, place it exactly where you’d like it, assemble it (if not already assembled) and plug it in to ensure it works properly.  Then, they will remove all debris, making it an easy, hassle-free process.

      Notes

      • - White Glove delivery does take a bit longer. Your chair will be ship LTL for the long haul of its journey and then change hands to the final mile white glove agent.  
      • - When you receive your tracking, it may show your chair as being delivered.  Don’t be worried!  This just means that your chair has been delivered to the final mile / white glove agent.  
      • - Once the white glove team has your chair, they will call you to schedule your delivery.
      • Pro Tip: you can call them once the chair is delivered to expedite / get ahead of the delivery process. They will not deliver your chair without a scheduled appointment.  
      • - White glove fees are non-refundable. If for some reason you decide not to keep your chair, you will be responsible for boxing your chair back up and/or paying for a white glove pick up which can be pretty expensive.  If you’re not sure about the chair, we recommend keeping the boxing material to make it an easier and less expensive process.

      We recommend white glove delivery if you are bringing your chair up or down stairs or if you have physical impairments that would make getting your chair into its desired location a challenge. These are often heavy, awkward chairs that do sometimes require light assembly.  If you cannot find help or manage moving the chair into your home by yourself and the desired room of choice, we do recommend white glove delivery.  

      Occasions where White Glove Delivery would be necessary:

      • - Placing the chair up or down stairs
      • - Physical impairment makes moving the chair into your home and/or light assembly impossible
      • - You prefer having it all done for you hassle-free and don’t mind the extra fee or delivery time.

      Most lift chairs are modular and designed to fit through standard doorways. However, it’s best to measure your entryways in advance. If you’re unsure, we’re happy to help verify fit and suggest the best model for your space.

      Our delivery team will not remove your old recliner.  We suggest trying to sell the old one on fb marketplace, nextdoor or other marketplaces such as OfferUp and Craigslist; give it to a friend in need or donate it to Goodwill.

      Health & Safety

      Yes—lift chairs are specifically designed to provide a safe and very comfortable way to sit and stand without strain and dramatically reduces the risk of falling. Many models feature smooth, quiet motors and intuitive handheld remotes that are easy to operate.  Many of our lift chairs are considered durable medical equipment and are life-saving devices that greatly assist with their comfort, safety and even ability to safely sleep.

      Absolutely. These lift chairs are built for regular, long-term use and are considered Durable Medical Equipment. We have many customers who prefer to sleep in their lift chairs over their beds because they feel safer and more comfortable. Many also prefer their lift chairs over regular recliners, making them perfect for everyday use, relaxation and even overnight support when needed.

      The many new convenient features such as infinite position, power pillow and power lumbar, heat therapy, air bladder massage, USB and wireless charging, convenient attachments such as TV-trays and lights and even gimbled hide-away cupholders to prevent spillage make these a welcome addition to your home.

      Yes. Doctors often recommend lift chairs after hip or knee surgery, spinal procedures, or cardiac recovery. The ability to change positions with ease can reduce swelling, promote circulation, and help with healing.

      Yes. Because they are designed to gently assist in standing and sitting, lift chairs can significantly reduce the risk of falls—especially in seniors, the elderly or anyone with balance issues, arthritis, or leg weakness. Lift chairs are a necessity in the home if you or your loved one would benefit from the safety and comfort of a lift assist.

      Yes! We have many safety features that are integrated into the design of our chairs. Our lift chairs are built with very sturdy bases and lithium battery backups designed to safely get you out of your chair should there ever be a power outage.