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Osaki Platinum Ai Xrest 4D Massage Chair

Osaki Platinum Ai Xrest 4D Massage Chair

Regular price $14,999.00
Sale price $14,999.00 Regular price $14,999.00
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The Osaki Platinum Ai Xrest 4D SL-Track Massage Chair w/ proprietary shoulder massager and Chair Dr includes luxury features like voice control, foot & calf rollers w/ touchscreen tablet. Suitable up to 6'2" and 270#.


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Osaki Platinum Ai Xrest 4D Massage Chair w/ Proprietary Shoulder Massage + Body Pain Scan

4D | SL-TRack | Proprietary 'Fingertip' Shoulder Massage | Body Pain Scan | 4 Intensity Levels | Smart Voice Control | Body Scan | Zero Gravity | Full Body Air Massage (46) | Foot & Calf Rollers | Extended Heat Therapy (lumbar, Feet) | 16 Auto Programs & 4 Manual Styles | Footrest Extension (9") | Space Saver (3") | Bluetooth | Quick Controls | USB & Wireless Charging | Touchscreen Tablet | App Control | Negative Oxygen Ions

Osaki OP-Xrest 4D Massage Chair

The Osaki Platinum Ai Xrest Massage Chair is one of the most advanced massage chairs available today and one of the only 4D SL-Track Chairs available with their proprietary neck and shoulder massage.  The rollers of the Osaki Platinum Ai Xrest are heated with 4D technology to closely mimic the speed variations a live massage therapist would use and has 4 levels of intensity. The Osaki Platinum Ai Xrest also features proprietary shoulder massage, body pain scan, superior foot and deep calf rollers, intelligent voice control, a touchscreen tablet controller, and lumbar & foot heating. The Osaki Platinum Ai Xrest is suitable for people up to 6'5" tall and 260 pounds with a seat width of 17" and a shoulder width of 20".

Osaki OP-Xrest 4D Massage Chair

  • 4D Massage

    The Osaki Platinum Ai Xrest features our next-generation Massage Rollers. By moving the two individual massage mechanisms in multiple directions, the rollers are designed on an extra plane of movement that allows them to relieve your back region with 5 different levels of adjustment for the 4D massage, 4 levels of intensity and 3 of width. The 4D rollers go up and down; left and right; in and out with special attention to the speed and timing creating a much smoother and comprehensive massage experience. The Xrest is not as intense as some of the other premium Osaki Massage Chairs (Maestro line or Highpointe) and is perfect for those who wish for a softer experience.  We have been told that the roller mechanism will be updated to be more like the Maestro Family by Q4 of 2023--in other words, it will allow for not only less intense massage experiences but also more intense too.

  • SL Track Technology

    With the Osaki Platinum Ai Xrest, you get the best of both worlds--the precision of an S-Track that perfectly follows the curvature of your spine with the extra coverage of an L-Track which will then wrap around the glutes giving you a more comprehensive and thorough massage experience.  

  • Proprietary Shoulder Massage

    The Osaki Platinum Ai Xrest 4D provides a relaxing massage for your upper back, neck, and shoulders. The 20 shoulder airbags in the Xrest massage are contoured to your shoulders to provide a relaxing and rejuvenating massage.  There is also a finger node that comes out and over your shoulders to apply direct pressure into that frequent trouble area.

  • Body Pain Scan

    The Osaki Platinum Ai Xrest makes use of its insightful health pro program to identify any stress in the back area, as everyone is built differently and has distinct requirements. After the scan is complete while you hold the sensor, the Xrest will utilize the information to create a massage routine just for you.  You'll be able to see the color-coded back map to see where you are holding your stress.

  • Smart Voice Control

    The Osaki Platinum Ai Xrest includes an intelligent voice recognition system which will allow you to control the chair with your voice similar to the way that Alexa works. Voice or speech recognition is the ability of devices to record spoken words or commands by the user.

  • Body Scan

    The Osaki Platinum Ai Xrest will perform a thorough body scan in order to accurately map the key areas of the neck, shoulders and spine to fully customize the experience to your body and ensure the optimal amount of pressure is applied during the massage.

  • Zero Gravity

    Inspired by NASA, the Zero Gravity position is the perfect position for ultimate relaxation. By bringing the legs up in line with the heart, all pressure is removed from the spine creating a near weightless experience. This will enhance the overall massage experience and eliminate any spinal compression.


  • Full Body Air Massage (46)

    There are 46 airbags located throughout the Osaki Platinum Ai Xrest to offer a full body massage experience. Airbags are located at the shoulders, arms, waist & pelvis, calf & feet areas to increase blood flow throughout the body. The gentle compression helps to stabilize you during the massage and works synergistically with the rollers to relieve pain and tension.

  • Foot & Calf Rollers

    There are spinning reflexology rollers placed beneath the feet of the Osaki Platinum Ai Xrest which provide an outstanding foot massage. The rollers will travel along the sides and middle of your feet to provide a more thorough kneading experience which will hit all of the acupressure points that are often neglected during our daily activities. Along with the foot rollers, the calf airbags will inflate to initiate a calf kneading massage.

  •  Extended Heat Therapy (Lumbar, Feet)

    The Therapeutic Heat function of the Osaki Platinum Ai Xrest Massage Chair is located around the lumbar and foot region and provides soothing relief from chronic lower back pain. Heat therapy helps ease draw blood to the area, decrease tension and stress, relieve arthritis pain, and heal sore muscles. Plus, we happen to think that it just feels good on a cooler day.

  • 16 Auto Programs & 4 Manual Styles

    The Osaki Platinum Ai Xrest comes equipped with 16 different automatic programs These auto programs combine the 4 different massage techniques available in the chair. These 4 massage styles are Kneading, Tapping, Rolling, and Shiatsu.

  • Footrest Extension (9")

    Osaki Platinum Ai Xrest has Extendable Footrest which can be extended up to 9 Inches to reach the desired comfortable position which fits a user’s various height. The Osaki Platinum Ai Xrest has a spring-loaded ottoman making it very easy to adjust to your desired height.

  •  Space Saver (3")

    Along with the Zero-Gravity recline, the Osaki Platinum Ai Xrest comes standard with space-saving technology, that allows you to place the chair within 3 inches of the wall, even while fully-reclined. The chair will move out first and then up while moving into Zero-Gravity.

  • Quick Controls

    The engineering team behind the Osaki Platinum Ai Xrest thought of every little detail to make this chair the most thoughtfully designed and user-friendly chair possible. With quick controls, everything is just a quick touch away--including your phone's battery life.


  • Touchscreen Tablet

    The Osaki Platinum Ai Xrest remote is now a touchscreen controller. Touchscreen tablets are as easy to use as smartphones. Aesthetically pleasing and intuitive, the user interface makes exploring all of the features a breeze. It will show you how much time is left on your massage, what mode the chair is currently in, and give you controls for the intensity of the air and 4D effects. Pick your preferred language from English, Chinese, or Korean.

  • Bluetooth

    Osaki Platinum Ai Xrest is equipped with Bluetooth technology that allows the user to listen to their favorite music and phone calls on high-quality speakers in the headrest.

  • USB & Wireless Charging

    Osaki Platinum Ai Xrest is thoughtfully designed with a wireless charger for the modern times of digital devices. The user can charge their smartphone on the wireless charging pad located at the top of the armrest. Please not the wireless charger is only available with wireless charging capability.

  • App Control

    Use the Osaki Platinum Ai Xrest app-based features directly from your iOS or Android device.

  • Negative Oxygen Ions

    The Osaki Platinum Ai Xrest has a built-in air ionizer for negative ions. Studies have shown that breathing in negatively charged air can help you feel less stressed and more energized.


The Otamic, AmaMedic, Osaki and Titan brands are all covered under the same warranty policy of Titan Chair, LLC.  Titan offers a very comprehensive warranty package that covers parts, labor and structural framework.  

Download Warranty

Feel free to contact customer service at 1-888-848-2630 with any questions you may have or service related help that you may need.  As a premium massage chair from Tital Osaki, the Ai Xrest comes with an extended warranty standard.


3 Year "Rock Solid" Warranty guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects within the first 3 years of ownership (limitations may apply).  

  • Year 1:  Parts, Labor and Structural Framework
  • Year 2:  Parts & Structural Framework
  • Year 3:  Structural Framework


For an additional $150, you can extend the standard warranty to 4 years of very solid coverage.

  • Year 1 & 2:  in-home service covering Parts, Labor and Structural Framework
  • Year 3:  Parts & Structural Framework are covered
  • Year 4:  Structural Framework


You can extend your warranty up to 5 years.  

  • Year 1 - 3:  in-home service covering Parts, Labor and Structural Framework
  • Year 4:  Parts & Structural Framework are covered
  • Year 5:  Structural Framework

    Product Name Osaki Platinum Ai Xrest 4D Massage Chair
    Downloads User Manual
    Made In China
    Height Range 5"0' to 6'5"
    Max Weight (lbs) 270lbs.
    Intensity  5-7
    Space Saver Yes; 3"
    Warranty 5 Year Extended Warranty (3yr in-home parts/labor/service, 4 year parts, 5 years structural)
    Type of Roller 4D Quad Style Roller
    Roller Track SL-Track
    Length of Roller
    Roller Glute Massage Yes
    Roller Width Adjustment Yes; 3
    Roller Speed Adjustment Yes; 5
    Roller Intensity Adjustment Yes; 4
    Removable Back Pad  Yes 
    Body Scan Technology Yes
    Foot Rollers Yes
    Calf Rollers Yes
    Recline Automatic
    Zero Gravity 1 Stage Zero Gravity Recline 
    Inversion Therapy No
    Auto Programs 16:  Masters Choice, Health Pro, Signature, Sleeping, Stretching, Spine, Deep Tissue, Core, Golfer, Pilates, Mobile Mode, Relax, Chinese, Sports, Morning, Evening
    Stretch Program Yes
    Deep Tissue Massage Yes
    Massage Techniques Knocking, Tapping, Rolling, Knocking and Tapping, 4D Shiastu
    Manual Programs Yes; 4 - Kneading, Tapping, Shiatsu, Rolling
    Spot /Partial Massage Yes
    Memory Setting No
    Vibration No
    Heat Extended:  Lumbar, Feet
    # of Airbags 46
    Air Massage Shoulders, Arms & Hands, Seat, Waist, Lumbar, Calves, Feet
    Airbag Intensity Adjustments Yes; 5 levels
    Ottoman Length Adjustment Automatic
    Hideaway Ottoman No
    Bluetooth Yes
    Wireless Charging
    USB No
    Remote Type Touchscreen
    Timer Setting 10/20/30 Minutes
    Chromotherapy Yes
    Upholstery Soft Synthetic Leather
    Dimensions Upright            (L" x W" x H") 65" x 31.5" x 60.6"
    Dimensions Recline            (L" x W" x H") 81.1" x 31.5" x 54.3"
    Massage Chair Weight 227 lbs
    Number of Motors Not Available
    Big Box Size (L" x W" x H") 58.5” x 31.7” x 38”
    Big Box Contents Main Body of Chair
    Small Box Size (L" x W" x H") 40” x 16.7” x 24.4”
    Small Box Contents Side Panels / Footrest
    Shipping Weight 270 lbs


    All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

    We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at


    All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  


    If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

    • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
    • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
    • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

    If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

    • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
    • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
    • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
    • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

    We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

    ***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

    30 Day Return Policy

    We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies for all of our manufacturers except for UltraComfort and refurbished (Open Box, Certified Pre Owned, Refurb) chairs. UltraComfort now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it.

    If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

    • Item must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
    • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
    • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

    Restocking fees are also typical in the industry.  Specifically, several of our suppliers do charge them -- Human Touch and Cozzia (Svago, JP Medics, ErgoTec) are now 15% while Synca (Johnson) is 20%.

    We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the shipping in both directions and any applicable fees and restocking fees. If you've tried a SWAP and simply do not want any of our items, you will be responsible for the shipping in both directions of each item, all fees incurred and the restocking fees of each chair where applicable.

    NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

    If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.