Osaki Os-Pro 4D Encore Massage Chair w/ Intelligent Voice Control
4D | SL-Track 52" | Intelligent Voice Control | Zero Gravity | Air Compression Massage (26 Airbags) | Body Scan | 9 Auto Programs | Heat Therapy (Back & Calf) | Foot Rollers | Space Saver (3") | Extendable Footrest (6") | Bluetooth
The OS-Pro 4D Encore is a 4D fully adjustable deep tissue massage chair with a 52 Inch SL-track. If you're looking for a very thorough and high-quality experience, the Encore is a great option with its intelligent voice control, quad-style human hand roller mechanism, zero gravity, foot rollers and extended heat therapy. You've got lots of options with 9 auto programs and 8 massage techniques -- plus it's fully adjustable with 5 levels of intensity for the 4D rollers and air. The Encore is suitable for people up to 265 pounds and 6'3" tall with a 6" extendable footrest.
4D Advanced Massage
The newly enhanced 4D SL-track massage is designed to massage wider, deeper and more precisely than the conventional massage rollers. The 4D massage technology will mimic the hands of a professional massage therapist and allow you to get a more intense and thorough experience. The Os-Pro 4D Encore massage chair offers 5 levels of 4D intensity adjustments and 6 levels of speed adjustments for the roller massage.
Ergonomic SL-Track Massage
The Encore combines both the S and L track technology for an exceptional massage experience. The S-Track rollers will contour the natural curvature of your spine while the L-Track extends from your neck, all the way down past your lower back wrapping around the glutes hitting the upper hamstrings. The L-Track allows you to get a deeper tissue experience over a much larger surface area..
Advanced Zero Gravity
The Osaki Pro Encore is equipped with the zero gravity position which removes all pressure from the spine by raising the legs to heart level while reclining the backrest. Chiropractors believe that this is the "healthiest way to sit." Once in zero gravity, you can also finetune your position manually. Originally inspired by NASA the Zero Gravity is to help reduce the stress on the back, evenly distributing the weight and pressure.
Air Massage (26 Airbags)
There are 26 airbags built into the Os-Pro 4D Encore that rhythmically inﬂate and deﬂate during your massage session. Air compression helps to improve circulation, hold the body in place and enhance the overall experience oftentimes deepening the experience.
Intelligent Voice Control
The Os-Pro 4D Encore also has very advanced intelligent voice recognition allowing you to control your massage with your voice. The Encore has a tiny microphone around the speaker area which recognizes different phrases allowing you to manage massage modes by speaking.
Body Scan System
The Body Scanning System of the Os-4d Pro Encore Massage chair maps your entire back before the massage begins in order to ensure that your massage is perfectly tailored to your body type.
Automatic Programs (9)
The Os-Pro 4D Encore features 9 different auto programs: Gentle Treatment, Body Care, Extension, Neck & Shoulder, Waist & Spine, Sports Refresh, Working Relief, Boss Nursing and Rest & Sleep. For when you're in Manual Mode, there are also 8 different manual techniques that you can use to build your own perfect massage: Kneading, Tapping, Knocking, Shiatsu, Sync, 4D Shiatsu, Percussion and Massage.
Heat Therapy (Back & Calf)
The Os-Pro 4D Encore has heating pads located on the Lumbar and calf region. When heat is applied to a sore area of the body it is known to increase blood circulation and works better to loosen tight muscles. Plus, we happen to think it feels good on a cold day. :)
The Os-Pro 4D Encore offers 3 rollers beneath the ball of the foot which provide pressure in all directions in order to give you a complete reflexology experience. The rollers travel along the sides and middle of your feet to provide a more authentic reflexology experience. After a long day on your feet, this feels really good and is an area that is often ignored.
Leg Extension (6")
The ottoman of the Osaki Pro 4D Encore will auto-adjust to meet your leg length uponstartup. You also have the option to extend the footrest up to 6" in order to lengthen the experience. Upon startup, the footrest will extend out and then retract in to meet your feet - simply press your feet against the footrest when it's where you'd like it. If you need to fine-tune this, simply use the remote to extend or contract to your desired level.
User-Friendly Remote w/ Unique Holder
The Osaki OS-Pro 4D Encore remote has an easy to view screen that displays the function the chair has activated. You can easily pick your massage, intensity and make adjustments intuitively. The Encore also has a very easy holder that attaches the remote to the top of the armrest so that you're never fumbling around looking for it.
The Inada, Osaki and Titan brands are all covered under the same warranty policy of Titan Chair, LLC. Titan offers a very comprehensive warranty package that covers parts, labor and structural framework.
Feel free to contact customer service at 1-888-848-2630 with any questions you may have or service related help that you may need.
3 Year "Rock Solid" Warranty guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects within the first 3 years of ownership (limitations may apply).
Year 1: Parts, Labor and Structural Framework
Year 2: Parts & Structural Framework
Year 3: Structural Framework
4 YEAR EXTENDED WARRANTY ($150)
For an additional $150, you can extend the standard warranty to 4 years of very solid coverage.
Year 1 & 2: in-home service covering Parts, Labor and Structural Framework
Year 3: Parts & Structural Framework are covered
Year 4: Structural Framework
5 YEAR EXTENDED WARRANTY ($250)
You can extend your warranty up to 5 years.
Year 1 - 3: in-home service covering Parts, Labor and Structural Framework
Year 4: Parts & Structural Framework are covered
Year 5: Structural Framework
Os-Pro 4D Encore
up to 6'3"
Max Weight (lbs)
5 Year Limited Warranty
Type of Roller
Length of Roller
Roller Glute Massage
Roller Width Adjustment
Roller Speed Adjustment
Yes - 6 levels
Roller Intensity Adjustment
Yes - 5 levels of 4D adjustment
Removable Back Pad
Body Scan Technology
9: Gentle Treatment, Body Care, Boss Nursing, Extension, Neck and Shoulder, Waist & Spine, Sports Refresh, Walking Relief and Rest & Sleep
Deep Tissue Massage
8: Kneading, Tapping, Knocking, Shiatsu, Sync, 3D Shiatsu, Percussion, and Pressing massage
8 different body regions
Spot /Partial Massage
Lumbar & Calves
# of Airbags
Shoulder, Arm, Hips, Calves and feet
Airbag Intensity Adjustments
Ottoman Length Adjustment
Slim LCD; Fingertip Keys
Dimensions Upright (L" x W" x H")
63"L x 29.5"W x 48.5"H
Dimensions Recline (L" x W" x H")
71"L x 29.5"W x 35"H
Massage Chair Weight
Number of Motors
Big Box Size (L" x W" x H")
Big Box Contents
Body of Chair
Small Box Size (L" x W" x H")
Small Box Contents
Click Here to view the Manual.
All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)
We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
All orders canceled after 48 hours are subject to cc administration fees (since those are not refundable to us), if your order has not shipped.
If you choose our free shipping option,you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner. Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes. Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box. Typical assembly requires attaching the armrests and the footrest. In some cases, a pedestal for your remote. We have many installation videos available on our site and youtube channel. If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.
A dolly (or 2)will greatly assist in moving your chair to the right location in your home
Tip for moving your chair once it is assembled: fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly. You will then be able to roll your chair wherever you would like! (Note: this is not advisable for the OHCO M.8 and would void your warranty)
If you choose white glove delivery, there will be an additional charge of $250. Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up. Because we have to use an outside contractor for this service, your delivery time will be extended by one week. Also, if you have a difficult location (several stairs with challenging turns etc) please send us pictures so that we can make sure the delivery company is prepared. If they arrive and it requires a 3rd man, there'll be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises. Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.
BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM.Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours.
***If your item looks questionableupon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****
30 Day Return Policy
We want this to be one of the best purchases that you've ever made! If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date.
If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.
Item must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories. If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup.
Applies only to orders within the continental US. If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction.
In the event that you have technical/quality issues with your chair, we will work with you and the manufacturer to make sure that we either repair your chair, replace it or exchange it for an equal or better chair. We will do everything possible to make this right. If you choose to refuse repair or replacement, you will be responsible for the shipping in both directions and any fees associated.
FFL Brands (OHCO, Panasonic, D.Core and Positive Posture) no longer accept any returns; because of this, FFL Brands are now completely excluded from our return policy.
Restocking fees are also typical in the industry. Specifically, several of our suppliers do charge them -- Human Touch, Cozzia (Svago, JP Medics, ErgoTec) and UltraComfort are 15% while Synca (Johnson) is 20%.
We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us. If you end up wanting to return your item, you will be responsible for the shipping in both directions and any applicable restocking fees.
Lowest Price Guarantee
We are committed to offering you the best prices possible onlinewith the absolute best possible value. So committed, that we are willing to put our money where our mouth is.. and offer you a 30 day best price guarantee where we'll refund you the difference--even from our own site! It's important to us that you feel confident that you are getting the absolute best price possible. This does exclue all Luraco chairs.
It's really simple too--if you find a better price available online, just email us a link to the same product on our website or on our competitor's website within a month of your order date and we will get you your money back.
If you find an online retailer who is selling the same item at a lower price, you can call us as you are going through the buying process, we'll verify the price and match it! Easy - Peasy! Also, feel free to contact us / call us at 803-574-WISH (9474) ----yes, we work that quickly. ;)
Here's what you need for our 100% Price Guarantee:
Before requesting your Price Match Guarantee, you must purchase the item from Wish Rock Relaxation
Competitor website cannot be a discounter / auction etailer (ebay, overstock, etc)
Competitor must be an online store; they may not have a retail location
Promotions such as rebates and BOGO (buy one get one) are not eligible
Competitor must be an Authorized Retailer of the item
Item must be in stock on the competitor's website
The Price Match Guarantee includes the item price and the shipping charges; DOES NOT include sales tax.
Excludes Luraco Chairs
Start Here >> A message from our Top Rock
We are a Veteran/Family owned company out of Golden Colorado. We take the business of keeping you happy at the top of our priority list. We genuinely love what we do and look forward to assisting you as best we can through the buying process.
Lowest Price Guarantee: we really mean it! Call us with proof of whatever other deal you've found and we will meet it or beat if possible. *Excludes Luraco*
Free Shipping: we ship your item for free to the contiguous United States. If you are looking to ship to Hawaii, Alaska or Canada we will need to work up a quote. We work hard to get your orders in to our manufacturers as fast as humanly possible and usually have BOLs within 48 hours if not sooner. You will need to assemble and place your chair exactly where you'd like it. If you think you'll need white glove delivery, please let us know. ($250 extra + another week in delivery time)
30 Day Free Returns: Don't love your massage chair? You can return your order within 30days of the purchase date, no question asked for FREE. (see our Free Return Policy)
No Hidden Charges: one of the great benefits of buying online! Even if you live in our home state of CO, what you see is what you'll pay--nothing more!
Financing Made Easy*: we are proud to be the first online-only financing partner of Synchrony Bank's online platform, SatrisFi. Depending on your credit and the price of your item, you can qualify for up to 5 years of 0% Financing. Check out our differentfinancing options here.
Norton Shopping Guarantee: $10,000 of identity theft protection, $1000 purchase guarantee and $100 Price Guarantee.
World Class Customer Service: we whole-heartedly believe in going the extra mile for you. We have and we will work hard to help you find the best chair to meet your needs and budget. If something doesn't go as planned, we've even been known to send gourmet chocolates to help take the bad taste out of your mouth. ;)
Veteran/Family Owned & Operated: our founder is a US Naval Academy Grad and was one of the first women to serve on warships. She is a proud veteran and mother of two girls.
Safe & Secure: our site offers 256 bit encryption to assure your safety.