Osaki 4D Helix LE Massage Chair in black angled front view with foot rollers and tablet controller.
Osaki 4D Helix LE Massage Chair in beige placed in modern luxury living room setting at night from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in brown angled front view with foot rollers and tablet controller.
Osaki 4D Helix LE Massage Chair in taupe angled front view with foot rollers and tablet controller.
Osaki 4D Helix LE Massage Chair in taupe with full dimension measurements and width specifications infographic from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair detailed feature infographic from Wish Rock Relaxation
Osaki 4D Helix LE Massage Chair in taupe front view showing full body air massage system and foot rollers.
Osaki 4D Helix LE Massage Chair in taupe showing built-in Bluetooth speaker detail on headrest.
Osaki 4D Helix LE Massage Chair in taupe side profile showing sleek shell design and tablet control mount.
Osaki 4D Helix LE Massage Chair in taupe side view showing zero gravity reclining position.
Osaki 4D Helix LE Massage Chair in beige with mounted tablet controller display and device holder.
Osaki 4D Helix LE Massage Chair in taupe showing removable headrest cushion adjustment feature from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe highlighting dual-row rotating foot rollers for reflexology massage from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe illustrating SL-track system following natural spine contour from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe demonstrating space-saving recline design requiring 8 inches wall clearance from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe with automatic extendable footrest adjusting up to 5.7 inches from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe in two-stage zero gravity reclining position inspired by NASA technology from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe showing 22-cell full body air massage with lumbar heat and body scan from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe with voice control and built-in Bluetooth speakers feature from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe featuring USB-C charging port for convenient device power from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe with integrated wireless charging pad on armrest from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe highlighting anti-pinch safety protection near chair base from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe with auto reset safety feature after power interruption from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe featuring one-touch emergency stop safety button from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe showing armrest shortcut remote control panel for quick adjustments from Wish Rock Relaxation.
Osaki 4D Helix LE Massage Chair in taupe demonstrating rocking mode relaxation feature from Wish Rock Relaxation.

Osaki 4D Helix LE Massage Chair

$3,999.00
$3,999.00

The Osaki 4D Helix LE Massage Chair delivers an immersive full-body massage experience with powerful deep-tissue 4D rollers, a smooth therapeutic rocking motion, and modern convenience features like intelligent voice control, Bluetooth speakers, and a user-friendly touchscreen tablet remote with quick-access controls. Designed for comfort and safety, the Helix LE also has a triple safety system including anti-pinch protection, emergency stop, and auto reset—so you can fully relax with peace of mind. Fits users up to 6’3”/270 lbs; with a seat width of 20”.

Color: Black

Black
Brown
Taupe
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Warranty

The Otamic, AmaMedic, Osaki and Titan brands are all covered under the same warranty policy of Titan Chair, LLC.  Titan offers a very comprehensive warranty package that covers parts, labor and structural framework.  

Download Warranty

Feel free to contact customer service at 1-888-848-2630 with any questions you may have or service related help that you may need.

STANDARD WARRANTY

3 Year "Rock Solid" Warranty guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects within the first 3 years of ownership (limitations may apply).  

Year 1:  Parts, Labor and Structural Framework

Year 2:  Parts & Structural Framework

Year 3:  Structural Framework

4 YEAR EXTENDED WARRANTY ($249)

For an additional $150, you can extend the standard warranty to 4 years of very solid coverage.

Year 1 & 2:  in-home service covering Parts, Labor and Structural Framework

Year 3:  Parts & Structural Framework are covered

Year 4:  Structural Framework

5 YEAR EXTENDED WARRANTY ($349)

You can extend your warranty up to 5 years.  

Year 1 - 3:  in-home service covering Parts, Labor and Structural Framework

Year 4:  Parts & Structural Framework are covered

Year 5:  Structural Framework

Shipping & Return Info

All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@wishrockrelaxation.com.

Cancellation

All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

Shipping

If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

  • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
  • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
  • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

  • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
  • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
  • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
  • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

30-Day Return Policy

We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies to all of our manufacturers except for UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs. They now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it. 

If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

  • Item must be repackaged in its original packaging and must include all parts, hardware, controller, and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
  • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
  • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

Restocking and processing fees are standard within the industry. Several of our suppliers impose fees ranging from 15%–20%. We will always be transparent if such fees apply to your order, and we will work to offset them if you choose to exchange for another chair.

We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the actual cost of shipping in both directions and any applicable fees and restocking fees. 

*Swapped chair orders are final sales.  (If you have exchanged one chair for another, the new chair is considered to be a final sale)

 

NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.

    Osaki 4D Helix LE Massage Chair w/ Rocking Technology & Triple Safety Design

    4D | SL-Track | Voice Control | Unique Rocking Technology | Body Scanning | 2-Stage Zero Gravity | Full Body Air Compression (22) | Heat Therapy | Foot Rollers | 15 Auto Programs | 6 Manual Programs | Bluetooth Speakers | Touchscreen Tablet Remote | Quick Controls | Auto Footrest Extension (5.7") | Space Saver (8") | Wireless / USB-C Charging Port | Removable Headrest | Triple Safety Design (Anti-Pinch, Emergency Stop, Auto Reset) | Fits Users up 6'3"/270lbs

    Osaki 4D Helix LE Massage Chair in beige placed in modern luxury living room setting at night from Wish Rock Relaxation.

    Close X
    Product Name Osaki 4D Helix LE
    Downloads User Manual
    Made In China
    Height Range up to 6'3"
    Max Weight (lbs) 270lbs.
    Intensity  6-9
    Space Saver Yes; 8"
    Warranty 5 Year Extended Warranty (3yr in-home parts/labor/service, 4 year parts, 5 years structural)
    Type of Roller 4D
    Roller Track SL-Track
    Length of Roller N/A
    Roller Glute Massage Yes
    Roller Width Adjustment Yes; 3
    Roller Speed Adjustment Yes; 5
    Roller Intensity Adjustment Yes; 5
    Removable Back Pad  Yes 
    Body Scan Technology Yes
    Foot Rollers Yes
    Calf Rollers No
    Recline Automatic
    Zero Gravity 2 Stage Zero Gravity Recline + Sleep Mode
    Inversion Therapy No
    Auto Programs 15: Women's Relief, Men's Relief, Senior Care, Neck&Shoulder, Back&Spine, Waist&Hip, Gamer's Mode, Refresh Mode, Nap Mode, Airbag Kneading, Airbag Pulsing, Airbag Alternating, Recovery Mode, Sports Mode, Gentle Mode
    Stretch Program Yes
    Deep Tissue Massage Yes
    Manual Programs Yes; 6 : Knock, Shiatsu, Tap, Knead, Tap, and Shiatsu
    Spot /Partial Massage Yes
    Memory Setting No
    Vibration No
    Heat Extended:  Lumbar
    # of Airbags 22
    Air Massage Shoulders, Arms, Calves, and Foot
    Airbag Intensity Adjustments Yes; 5 levels
    Ottoman Length Adjustment Automatic
    Hideaway Ottoman No
    Bluetooth Yes
    USB Type-C Yes
    Remote Type Touchscreen, Quick Controls
    Timer Setting 10/20/30 Minutes
    Chromotherapy No
    Upholstery Soft Synthetic Leather
    Dimensions Upright            (L" x W" x H") 60" x 30.5" x 44"
    Dimensions Recline            (L" x W" x H") 69.5" x 30.5" x 33.5"
    Massage Chair Weight 165.4 lbs
    Number of Motors Not Available
    Box Size (L" x W" x H") 60.2” x 30.3” x 34.4”
    Shipping Weight 196.2 lbs

     




    Osaki 4D Helix LE Massage Chair in black angled front view with foot rollers and tablet controller.
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    4D Massage Technology for customizable depth and pressure

    The Helix LE uses a 4D massage mechanism that allows users to adjust roller depth, speed, and intensity for a more personalized massage experience. The rollers move along the back while also extending in and out, allowing deeper or lighter pressure depending on user preference. This adjustability helps the chair deliver anything from a gentle relaxation massage to deeper muscle work for tight areas in the back and shoulders.

    SL-Track Massage for extended neck-to-glute coverage

    The SL-track combines an S-shaped track that follows the natural curve of the spine with an extended L-track that continues beneath the seat. This design allows the rollers to travel from the neck and shoulders down through the lower back and into the glutes. By extending the massage track farther than traditional designs, the chair maintains roller contact across a larger portion of the body.

    Voice Control for hands-free chair operation

    Voice control allows users to activate certain chair functions using simple voice commands. This feature lets users start massage programs or adjust basic settings without reaching for the remote. Hands-free operation can make it easier to control the chair while fully reclined or when users prefer not to interrupt their relaxation session.

    Rocking Technology for a gentle rhythmic motion

    The Helix LE includes a built-in rocking function that moves the chair in a slow, rhythmic motion during the massage. This gentle rocking movement is designed to help the body relax and may enhance the calming effect of the massage. The motion works alongside the rollers and airbags to create a more soothing and immersive massage experience.

    Body Scanning for improved massage accuracy

    Before the massage begins, the chair performs a body scan to measure the user’s shoulder height and upper body position. This allows the rollers to adjust their starting point so they align more accurately with the neck, shoulders, and spine. Proper alignment helps the chair target key muscle groups more effectively during the massage session.

    2-Stage Zero Gravity Recline for reduced spinal pressure

    The chair features two stages of zero gravity recline, a position where the legs are elevated above the heart. This posture distributes body weight more evenly across the chair and helps reduce pressure on the spine. With the body fully supported in this position, the rollers can apply more consistent pressure along the back.

    Full Body Air Compression for gentle muscle compression

    The Helix LE includes 22 airbags positioned throughout the chair to provide compression massage to areas such as the shoulders, arms, hips, and legs. These airbags inflate and deflate in a rhythmic pattern to apply gentle pressure around the muscles. Air compression can help promote circulation and reduce muscle fatigue during the massage.

    Heat Therapy for soothing lower back warmth

    The chair includes a heating element located in the lumbar area of the backrest. This heat function provides gentle warmth to the lower back during the massage session. Heat can help loosen tight muscles and may allow the rollers to work more comfortably across the lower back.

    Foot Rollers for targeted sole massage

    The footrest includes spinning rollers designed to massage the soles of the feet. As the rollers rotate, airbags in the footrest hold the feet in place to maintain consistent contact. This combination creates a kneading and rolling motion that targets pressure points along the bottom of the feet.

    15 Auto Programs and 6 Manual Techniques for guided or customized massage

    The Helix LE offers 15 automatic massage programs along with 6 manual massage techniques to give users both convenience and customization. The auto programs includes Women’s Relief, Men’s Relief, Senior Care, Neck&Shoulder, Back&Spine, Waist&Hip, Gamer’s Mode, Refresh Mode, Nap Mode, Airbag Kneading, Airbag Pulsing, Airbag Alternating, Recovery Mode, Sports Mode and Gentle Mode. While the Manual Programs have the Kneading, Sync, Tapping, Rubbing, Knocking and Shiatsu.

    Bluetooth Speakers for streaming personal audio

    The chair includes built-in Bluetooth speakers that allow users to connect a smartphone or other compatible device. Once connected, users can play music, podcasts, or other audio through the chair’s speakers during their massage session. This feature allows users to create a more relaxing environment while using the chair.

    Touchscreen Tablet Remote for clear control of chair functions

    The Helix LE is operated using a touchscreen tablet remote that displays the chair’s programs and settings on a digital interface. Users can select massage programs, adjust intensity levels, change recline positions, and control other functions directly from the screen. The touchscreen layout makes it easier to navigate the chair’s features compared to traditional button remotes.

    Osaki 4D Helix LE Massage Chair in taupe front view showing full body air massage system and foot rollers.
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    Osaki 4D Helix LE Massage Chair in brown angled front view with foot rollers and tablet controller.
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    Quick Controls for simple adjustments from the armrest

    In addition to the main remote, the chair includes quick control buttons located on the armrest. These buttons allow users to perform basic adjustments such as reclining the chair or starting a massage program without using the tablet controller. This provides a convenient way to make quick changes during a session.

    Auto Footrest Extension For optimal leg comfort and alignment

    The footrest automatically extends up to 5.7 inches to adjust to the user’s leg length. As the user sits in the chair, the footrest can extend outward to better support the calves and feet. This helps the chair accommodate users of different heights and maintain proper positioning during the massage.

    Space Saver Design for wall-friendly placement

    The space-saving design allows the chair to fully recline while positioned approximately 8 inches away from the wall. As the chair reclines, the base slides slightly forward to maintain clearance behind it. This design helps the chair fit more easily into rooms with limited space.

    Wireless and USB-C Charging for convenient device charging

    The Helix LE includes both a wireless charging pad and a USB-C charging port for powering mobile devices. Users can place a compatible smartphone on the wireless charging surface or connect a device directly using the USB-C port. This allows devices to charge while the user relaxes in the chair.

    Removable Headrest for adjustable neck cushioning

    The chair includes a removable headrest cushion that allows users to adjust the feel of the neck and upper back massage. Keeping the headrest attached provides extra padding for a softer massage. Removing it allows the rollers to make closer contact with the neck and shoulders.

    Triple Safety Design for added operational protection (Anti Pinch & Stop Button)

    The Helix LE includes a triple safety system consisting of anti-pinch protection, an emergency stop button, and an automatic reset function. Anti-pinch protection helps detect obstructions during chair movement, while the emergency stop allows users to immediately halt the chair if necessary. The auto reset function helps return the chair to a safe position if an interruption occurs.

    Osaki Customer Reviews

    Need Some Help?

    We are a Service Disabled, Veteran Owned (SDVOSB) and operated company out of Golden, CO. Joanna is a former Navy SWO while Michael is a retired Green Beret. We are committed to helping you get into the very best chair at the best price and have over 8 years of experience in the industry.
    We hope to welcome you into your Wish Rock Family.

    Wish Rock,inc.

    Attn: Wish Rock Relaxtion PO Box 245 Golden, CO 80402

    803-574-9474

    hello@wishrockrelaxtion.com

    Everyday 8 - 4pm MST

    "I want you to know that I read all 70 of your reviews--every single one of them--on Google and they are all a 5 star rating. I've never seen that before. A few even had me a little emotional. Wha treally struck me was how genuinely grateful people were and how much they valued the service you provided. They could tell you really care about your customers. That's why I chose to work with Wish Rock Relaxation. You guys have really gone above and beyond to make srue that I got into the right chair for me and my patients. I really appreciate all that you've done. Don't even think about going anywhere else, Wish Rock Relaxation is the BEST online company I've ever worked with."

    - Dee 6/2025

    Complete This Form

    Massage Chair FAQs

    General FAQ's for Massage Chairs

    Absolutely!  As long as you use it regularly.  Massage chairs can do things that massage therapists simply can’t – like put you into the weightless zero gravity position.  Also, it’s nice to have a massage available to you on-demand in your home, whenever you’d like to use it.  Massage chairs often will pay for themselves in under a year–especially if you’re someone who regularly gets massages from a therapist.

    Most chairs are suitable for people from 5’ to 6’3” tall and up to 270 pounds.  We do have several models that work for much taller people that are up to 6’4” - 6’9” tall and up to 300 pounds.  We do have a few models that accommodate larger people up to 400lbs.

    We recommend looking at the dimensions of your chair vs your body–if you’ve got a much longer torso, measure the height for seat from the back of the chair up to the top of the seat.  Also of consideration – how big are your feet?  Closed-toe footrests are typically good for people with a size 13 or smaller shoe; anything bigger and it’ll be snug.  Open toe footrests seem to work best for taller people with bigger feet.

    The short answer is that it’s safe for you to use your chair daily.  We recommend 15-30 min sessions daily, depending on your schedule and how you feel.  The more you experience deep tissue massage, the easier it is for your body to tolerate and more used to it you become.  Massage chairs can often deliver a much deeper tissue massage than a therapist over a more sustained time period.  The technology has dramatically improved, allowing for real-time Ai sensing and adjustment to enhance the experience.  It’s a nice addition to your daily health routine.

    Massage chairs work best where you will use it the most!  That being said, massage chairs tend to fit best in living rooms, bedrooms, offices, man caves, relaxation rooms or fitness rooms. 

    Space saver chairs require very little room behind the chair when fully reclined and are perfect for those with smaller spaces. By moving the chair forward during the recline, as little as 1” is required behind the chair.  Make sure you know your space requirements, including where you’d like to put it, how much room you need behind the chair and how big your doorways are. Space saver chairs are perfect for those with smaller spaces.  We also have several compact chairs too.

    All of our massage chairs are made for use in the United States and North America and have standard 110V cords.  We recommend plugging your chair into a surge suppressor to protect it from any power surges during storms. Should you move or need to ship a chair overseas, you will be able to use a transformer to step up or step down the voltage. 

    The zero gravity position has become a common feature in almost all massage chairs because it removes all the pressure from your spine.  By reclining back while raising the legs to heart level, you’re able to achieve a weightless position.  Inspired originally by NASA engineers, zero gravity is now considered the “healthiest way to sit” by many chiropractors and helps to improve circulation, reduce swelling and pressure on the back and spine.

    Delivery & Set-up

    Most of our massage chairs have wheels in the rear for you to easily move it to a different room or out of the way for cleaning. If you have smaller doorways, we have some other ways that will work to move your chair into another room.

    One of our tricks in the industry to easily move it between rooms or into a tighter doorway is to:

    Recline the chair all the way back

    Place a furniture dolly next to the chair

    - Gently roll the chair on its side onto the dolly - this is best done with 2 people to ensure safe placement on the dolly

    - Roll your chair to the  new desired location

    - Gently roll back onto solid ground

    We offer free curbside delivery.  Most of our chairs ship LTL freight throughout the continental US.  We strongly suggest that you request a 2-4 hr delivery window and a “courtesy call” or text when the freight company calls you to schedule your delivery.  They will not schedule your delivery with us; you will need to schedule your delivery directly with the freight company.  White Glove deliveries typically require an extra week or two as your chair will first be delivered and change hands from the long-haul carrier to the final mile white glove delivery company.  Don’t get concerned if your delivery status says ‘delivered’ for a White Glove order–that simply means that it is now in the hands of the white glove agent and you should be expecting a call

    Free Curbside Delivery:  your chair is delivered on a pallet with typically 2-3 boxes.  One for the main body of the chair and the other for the footrest and side panels. Assembly is typically very fast and all tools are included in the box. The hardest and longest part will be breaking down all of the boxes for disposal / recycling. Our delivery team will call you to schedule your delivery.

    • Pro Tip:  we highly encourage you to give your delivery team some snacks / beverages. Sometimes a small tip. If you’re kind, they may bring it into your home, though they are not required to with a curbside delivery
    • **If your box appears to be damaged in any way and you are concerned about the integrity of your chair, please:
    • - Take pictures of the box
    • - Refuse Delivery
    • - Call us immediately at 803-574-9474 and explain what’s going on so that we can assist you

    White Glove Delivery:  we recommend this if you are bringing your chair up or down stairs as these are typically very heavy chairs (sometimes over 300lbs).  There is an extra fee ($250 + depending on the chair/manufacturer) involved and extra time also required.

    We recommend white glove delivery if you are bringing your chair up or down stairs. These are often very heavy chairs that do sometimes require light assembly.  If you cannot find help or manage moving the chair into your home by yourself and desired room of choice, we do recommend white glove delivery.  

    Occasions where White Glove would be necessary:

    • - Placing the chair up or down stairs
    • - Physical impairment making moving the chair into your home and/or light assembly impossible
    • - You prefer having it all done for you hassle free and don’t mind the extra week or so in delivery time.

    With White Glove Delivery, our team will bring your chair into your home, place it exactly where you’d like it and assemble it.  Then, they will remove the debris making it a very easy, hassle-free process.

    Notes: 

    • - White Glove delivery does take a bit longer. Your chair will be ship LTL for the long haul of its journey and then change hands to the final mile white glove agent.  

    • - When you receive your tracking, it may show your chair as being delivered.  Don’t be worried!  This just means that your chair has been delivered to the final mile / white glove agent.  

    • - Once the white glove team has your chair, they will call you to schedule your delivery.
    • Pro Tip: you can call them once the chair is delivered to expedite / get ahead of the delivery process. They will not deliver your chair without a scheduled appointment.  

    • - White glove fees are non-refundable. If for some reason you decide not to keep your chair, you will be responsible for boxing your chair back up and/or paying for a white glove pick up which can be pretty expensive.  If you’re not sure about the chair, we recommend keeping the boxing material to make it an easier and less expensive process.

    Some of our massage chairs arrive fully assembled.  Most of our chairs require some light assembly.  All tools are included.  Assembly should be intuitive and take 20-30 min.  It is often helpful to have 2 people for the assembly as one can balance while the other makes the connections. 

    Assembly typically entails putting on the side panels and the footrest.  

    • - Side Panels:  connect the airhose and electric securely. Next you will need to attach the side panel onto the base of the chair–usually with a bolt system.

    • - Footrest:  securely connect the airhouse and electric; position and connect the male/female cotter pin attachment; zip up the enclosure

    • - Plug in your chair and enjoy. 

    Health & Safety

    Massage chairs have been known to dramatically improve people’s sleep, are fantastic for relieving stress, muscle tightness/tension and pain.  Here’s a short list of some of the health benefits:

    • - Relieve pain and loosen muscles in the back, neck and shoulders.  
    • - Improve blood circulation
    • - Boost lymphatic drainage
    • - Reduce stress, anxiety and cortisol levels
    • - Improve your sleep
    • - Shorten your recovery time after workouts
    • - Improve your posture over time

    Yes! Many chairs are beneficial for both conditions.

    • - Sciatica:  gentle stretching and glute massage from either an SL track or dual track chair can help to ease nerve pressure and pain.

    • - Neuropathy:  gentle kneading and compression will improve circulation and bloodflow to nourish damaged nerves and reduce numbness or tingling; airbag compression and foot rollers can provide a reflexology massage to stimulate sensory nerves; heat and gentle massage can ease the burning or aching sensations and overall reduced muscle tension.

    • - Arthritis:  heat and light compression can help to reduce joint stiffness, inflammation and improve your overall mobility.

    The short answer – yes! Let your body be the guide. If something feels too intense or hurts, back off on the intensity. It will be critical to make sure that you have a chair that allows you to easily adjust the intensity, duration and style of your massage.  You may find that during this time you prefer a gentler experience.  Most of our 3D and 4D chairs are very adjustable.  Also, the manual mode will be very beneficial so that you can directly control the position and intensity of the roller to get targeted relief.  Be sure to consult your doctor before using if you have medical concerns.

    Yes–with the right model.  Many of our chairs are senior-friendly with gentle programs and the ability to control the intensity, width and speed of the roller mechanisms.  Remotes have become far more intuitive with the better models that have touchscreen tablets, Ai to directly sense your body and adjust the intensity of the program to suit your immediate needs.  A robust manual mode will also help you to pinpoint exactly the right massage for your needs on any given day.  People with pacemakers, recent surgeries or spinal issues should consult their doctor before use.