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Osaki OS-Ai Vivo 4D + 2D Massage Chair

Osaki OS-Ai Vivo 4D + 2D Massage Chair

Regular price $15,999.00
Sale price $15,999.00 Regular price $9,999.00
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The Osaki OS-Ai Vivo 4D + 2D Dual-Track Massage Chair is a market leading 4D massage chair that can massage your neck, back, glutes and hamstrings all at the same time. It features advanced AI Health monitoring, intelligent voice control, a touchscreen interface, and more. Suitable for people up to 6'3" and 260 pounds. 20.5" seat width | 22.5" shoulder width.


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Osaki OS-Ai Vivo 4D + 2D Massage Chair w/ Dual Track & Intelligent Health Detection

4D + 2D (Dual Track) | SL-Track (Self Adaptive) | AI Health Monitor | Intelligent Voice Control | Body Scan | Zero Gravity | Full Body Air Massage (52) | Arm Rollers (3) | Foot Rollers (triple) + Kneading & Rubbing Calf Massage | Heat Therapy (lumbar) | 12 Auto Programs & 6 Manual | Footrest Extension (6") | Space Saver (3") | Bluetooth | Quick Controls | Wireless & USB Charging | Touchscreen Tablet

Osaki OS-Ai Vivo 4D + 2D Massage Chair

The Osaki OS-Ai Vivo 4D + 2D Massage Chair is one of the most advanced massage chairs available today as part of Osaki's Ai series. With its all-new dual-track technology, it allows you to get the back and neck massage at the same time as the glutes and hamstrings. The built-in health monitor gathers information specifically on your body detecting tension, stress and inflammation to then tailor a massage specifically for you. There is nothing this advanced available anywhere else!  It's intelligent voice control is considered as the best among Osaki chairs so far with many commands available. The OS-Ai Vivo also features three arm rollers, superior foot and deep calf kneading, comprehensive quick controls, heat therapy, touchscreen tablet controller, and lumbar heat.  You can also enjoy Bluetooth speakers, wireless charging and USB charging. The Osaki OS-Ai Vivo is suitable for people up to 6'3" tall and 260 pounds w/ a seat width of 20.5" and a shoulder width of 22.5".

Osaki OS-Ai Vivo 4D + 2D Massage Chair

  • 4D + 2D (Dual Track)

    Step into the future of massage chairs with the incredible Osaki OS-Ai Vivo 4D+2D!  Its dual track system, featuring 4D rollers for the entire back and 2D rollers for the glutes and top of the hamstring, ensures every inch of your body is covered. Thanks to its Ai technology, the chair smartly adapts to your body's unique needs, providing the perfect massage, whether you crave a deep tissue treatment or a gentle and calming session.

  • SL-Track (Self Adaptive)

    With the Osaki OS-Ai Vivo and its incredible SL-Track (Self Adaptive) feature, you get the most invigorating massage experience. This innovative chair takes flexibility to a whole new level by extending its track while reclining. The result? A highly effective and comprehensive massage that stretches your entire back, from neck to hips and thighs. With the SL-Track feature, you can enjoy targeted coverage along your neck, shoulders, and spine, ensuring every inch of tension melts away.

  • Ai Health Monitor

    Experience the future of massage technology with the Osaki OS-Ai Vivo 4D+2D Massage Chair and its remarkable AI Health Monitor feature! This intelligent chair comes equipped with a built-in health monitor that gathers data to detect various metrics such as heart rate, blood oxygen levels, microcirculation, and fatigue index. With this valuable information, the Ai driven system works its magic, creating a personalized massage program tailored precisely to your needs and preferences.

  • Intelligent Voice Control

    The Osaki OS-Ai Vivo is a user-friendly chair that includes an intelligent voice recognition system which will allow you to control the chair with your voice similar to the way that Alexa works. Out of all the Osaki massage chairs, this intelligent voice control is top tier with various commands. Voice or speech recognition is the ability of devices to record spoken words or commands by the user.

  • Body Scan 

    The Osaki OS-Ai Vivo will perform a thorough body scan in order to accurately map the key areas of the neck, shoulders and spine to fully customize the experience to your body and ensure the optimal amount of pressure is applied during the massage. 

  • Zero Gravity

    Inspired by NASA, the Zero Gravity position is the perfect position for ultimate relaxation. By bringing the legs up in line with the heart, all pressure is removed from the spine creating a near weightless experience.  This will enhance the overall massage experience and eliminate any spinal compression.

  • Full Body Air Massage (52)

    There are 52 airbags located throughout the Osaki OS-Ai Vivo to offer a full body massage experience. Airbags are located at the shoulders, arms, waist & pelvis, calf & feet areas to increase blood flow throughout the body. The gentle compression helps to stabilize you during the massage and works synergistically with the rollers to relieve pain and tension.

  • Arm Rollers (3)

    Introducing the Three Arm Rollers feature of the Osaki OS-Ai Vivo 4D+2D Massage Chair - a total game-changer for your relaxation journey! Once activated, these arm rollers work their magic, providing a gentle yet invigorating kneading and pressure application to your arms' muscles, tendons, and pressure points. You'll experience a delightful sensation that effectively reduces tension and enhances blood circulation, leaving you feeling oh-so-good! It's a fantastic experience that's comparable to the blissful feeling of the triple foot rollers, but this time, it's happening sideways on your arms.

  • Foot Rollers (triple) + Kneading & Rubbing Calf Massage

    There are spinning reflexology rollers placed beneath the feet of the Osaki OS-Ai Vivo which provide an outstanding foot massage. The acupuncture rollers will travel along the sides and middle of your feet to provide a more thorough kneading experience which will hit all of the acupressure points that are often neglected during our daily activities.  Along with the triple foot rollers, the calf airbags will inflate to initiate a calf kneading massage. 

  • Heat Therapy (lumbar)

    The heat helps to loosen the muscle fibers and connective tissues for a better massage experience while warming your core to help with circulation. The Osaki OS-Ai Vivo offers heat therapy in the lower back, and calves with a heating shawl, those trouble spots can be soothed by strategically placing the heating shawl on top of the body. With its carbon fiber pads, it will apply mild heat to the lumber area.

  • 12 Auto Programs & 6 Manual

    The Osaki OS-Ai Vivo comes equipped with 12 different automatic programs These auto programs combine the 6 different massage techniques available in the chair. These 6 massage styles are: Kneading, Tapping,  Sync, Knocking, Shiatsu and 4D Shiastu

  • Footrest Extension (6")

    Osaki OS-Ai Vivo has Extendable Footrest which can be extended up to 6 Inches to reach the desired comfortable position which fits a user’s various height. The Osaki OS-Ai Vivo has an automatic footrest extension in the ottoman making it very easy to adjust to your desired height.

  • Space Saver (3")

    Along with the Zero-Gravity recline, the Osaki OS-Ai Vivo comes standard with space-saving technology, that allows you to place the chair within 2-3 inches of the wall, even while fully-reclined. The chair will move out first and then up while moving into Zero-Gravity.

  • Bluetooth

    Osaki OS-Ai Vivo is equipped with Bluetooth technology that allows the user to listen to their favorite music and phone calls on high-quality speakers in the headrest.  A unique feature with the Vivo's Bluetooth is that it's actually located inside the massage chair creating a more holistic experience.

  • Quick Controls

    The engineering team behind the Osaki OS-Ai Vivo 4D thought of every little detail to make this chair the most thoughtfully designed and user-friendly chair possible. With quick controls, everything is just a quick touch away--including your phone's battery life.

  • Wireless & USB Charging

    The Osaki OS-Ai Vivo includes new technical features which is a wireless charger. The user can charge the smartphone on the wireless charging place on the hand area, while relaxing on the massage chair. Also, the Osaki OS-Ai Vivo has a USB charging port. This innovatice massage chair offers convenient and technical system for the user. 

  • Touchscreen Tablet

    The Osaki OS-Ai Vivo’s remote is now a touchscreen controller. Touchscreen tablets are as easy to use as smartphones. Aesthetically pleasing and intuitive, the user interface makes exploring all of the features a breeze. It will show you how much time is left on your massage, what mode the chair is currently in, and give you controls for the intensity of the air and 4D effects. 


The Otamic, AmaMedic, Osaki and Titan brands are all covered under the same warranty policy of Titan Chair, LLC.  Titan offers a very comprehensive warranty package that covers parts, labor and structural framework.  

Download Warranty

Feel free to contact customer service at 1-888-848-2630 with any questions you may have or service related help that you may need.


3 Year "Rock Solid" Warranty guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects within the first 3 years of ownership (limitations may apply).  

  • Year 1:  Parts, Labor and Structural Framework
  • Year 2:  Parts & Structural Framework
  • Year 3:  Structural Framework


For an additional $150, you can extend the standard warranty to 4 years of very solid coverage.

  • Year 1 & 2:  in-home service covering Parts, Labor and Structural Framework
  • Year 3:  Parts & Structural Framework are covered
  • Year 4:  Structural Framework


You can extend your warranty up to 5 years.  

  • Year 1 - 3:  in-home service covering Parts, Labor and Structural Framework
  • Year 4:  Parts & Structural Framework are covered
  • Year 5:  Structural Framework
    Product Name Osaki OS-Ai Vivo 4D + 2D
    Downloads User Manual
    Made In China (Rongtai plant)
    Height Range 5"0' to 6'3"
    Max Weight (lbs) 260lbs.
    Intensity  5 Levels
    Space Saver Yes; 3"
    Warranty 5 Year Extended Warranty (3yr in-home parts/labor/service, 4 year parts, 5 years structural)
    Type of Roller 4D + 2D Roller
    Roller Track SL-Track, Dual Track Mechanism
    Length of Roller N/A
    Roller Glute Massage Yes
    Roller Width Adjustment Yes; 3
    Roller Speed Adjustment Yes; 5
    Roller Intensity Adjustment Yes; 5
    Removable Back Pad  No
    Removable Headrest Yes 
    Body Scan Technology Yes
    Foot Rollers Yes
    Calf Rollers No
    Recline Automatic
    Zero Gravity Yes
    Inversion Therapy No
    Auto Programs 12:  Yoga Stretch, Shiatsu Massage, Tranquil Massage, Relax Massage, Gentle Massage, Soothing Massage, Neck & Shoulder, Waist & Buttock, Back & Spine, Thai Massage, Traditional Massage, Gentle Press Massage
    Stretch Program Yes
    Deep Tissue Massage Yes
    Massage Techniques Kneading, Tapping,  Sync, Knocking, Shiatsu and 4D Shiatsu
    Manual Programs Yes; 6
    Spot /Partial Massage Yes
    Memory Setting No
    Vibration No
    Heat Yes; Lumbar
    # of Airbags 52
    Air Massage Shoulders, Armrest, Back, Hips, Calf, Foot
    Airbag Intensity Adjustments Yes; 5 levels
    Ottoman Length Adjustment Automatic, 6''
    Hideaway Ottoman No
    Bluetooth Yes
    Voice Control Yes; Superior
    USB Yes
    Remote Type Touchscreen Tablet
    Timer Setting 20 Minutes
    Chromotherapy No
    Upholstery PU
    Number of Motors 2
    Big Box Size (L" x W" x H") 65"x33.5"x34.6", 313 lbs
    Big Box Contents Main chair
    Small Box Size (L" x W" x H") 23"x22.6"x25.4", 75 lbs
    Small Box Contents Footrest


    All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

    We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at


    All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  


    If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

    • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
    • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
    • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

    If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

    • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
    • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
    • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
    • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

    We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

    ***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

    30 Day Return Policy

    We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies for all of our manufacturers except for UltraComfort and refurbished (Open Box, Certified Pre Owned, Refurb) chairs. UltraComfort now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it.

    If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

    • Item must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
    • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
    • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

    Restocking fees are also typical in the industry.  Specifically, several of our suppliers do charge them -- Human Touch and Cozzia (Svago, JP Medics, ErgoTec) are now 15% while Synca (Johnson) is 20%.

    We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the shipping in both directions and any applicable fees and restocking fees. If you've tried a SWAP and simply do not want any of our items, you will be responsible for the shipping in both directions of each item, all fees incurred and the restocking fees of each chair where applicable.

    NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

    If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.