Osaki Ai Apex Duo 5D+4D Massage Chair in beige fully reclined with the sliding side-entry system and padded leg rest from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in black shown in reclined position with touchscreen panel from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in taupe (beige) shown in reclined position with touchscreen panel from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in brown shown in reclined position with touchscreen panel from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in black placed in a bright, modern home setting from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige shown from side in fully reclined zero gravity position from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige close-up of adjustable leg and footrest design from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige extended in recline to show full side profile and touchscreen panel from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige shown upright from the front with calf and foot compartments from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige showing built-in USB port and tablet holder on armrest from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with phone on built-in wireless charging pad from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige showing hand inside air compression arm massage chamber and AI Health Detection sensor from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair showing five manual massage modes icons from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with user accessing sliding side panel for easy entry from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with 62-cell full body air compression system from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with red-lit heating zones in lumbar and calf areas from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair graphic showing smart pressure sensor and heated back rollers from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair diagram showing dual-track massage system with real-time body scan from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige highlighting calf kneading rollers and side airbags from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with 4 foot rollers and 16 airbags for targeted foot relief from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with 7-inch adjustable footrest extension from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with built-in negative ionizer for cleaner air from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with chromotherapy LED lighting and mood-enhancing glow from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair showing 3-stage zero gravity recline positions from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige requiring only 1 inch of wall clearance to recline fully from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with built-in intelligent voice command feature from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair diagram showing SL-track system from neck to hamstrings from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair graphic of real-time body scan technology with full-body outline from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair with 8-inch touchscreen health monitor and Wi-Fi connectivity from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with side panel controls and rotary dial from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair in beige with built-in Bluetooth speakers near headrest from Wish Rock Relaxation.
Osaki Ai Apex Duo 5D+4D Massage Chair detailed dimensions from Wish Rock Relaxation
Osaki Ai Apex Duo 5D+4D Massage Chair detailed feature infographic from Wish Rock Relaxation

Osaki Ai Apex Duo 5D+4D Massage Chair

$14,999.00 $12,999.00
$12,999.00

The Apex Duo delivers a tech-heavy massage with a Dual-Track Adaptive 5D heated upper roller and 4D lower body roller mechanism. Easy side entry makes this a great option for users with balance or mobility concerns. With 46 automatic programs, foot and calf rollers, and high-end features like an 8" touchscreen tablet, aromatherapy, negative ionizer, intelligent voice control, and convenient quick controls, this chair offers a wide range of options without being complicated to use. Fits users up to 6'3" tall and 280 lbs; seat width of 21".

Color: Black

Black
Taupe (Beige)
Brown
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Description

The Apex Duo delivers a tech-heavy massage with a Dual-Track Adaptive 5D heated upper roller and 4D lower body roller mechanism. Easy side entry makes this a great option for users with balance or mobility concerns. With 46 automatic programs, foot and calf rollers, and high-end features like an 8" touchscreen tablet, aromatherapy, negative ionizer, intelligent voice control, and convenient quick controls, this chair offers a wide range of options without being complicated to use. Fits users up to 6'3" tall and 280 lbs; seat width of 21".

Warranty

The Otamic, AmaMedic, Osaki and Titan brands are all covered under the same warranty policy of Titan Chair, LLC.  Titan offers a very comprehensive warranty package that covers parts, labor and structural framework.  

Download Warranty

Feel free to contact customer service at 1-888-848-2630 with any questions you may have or service related help that you may need.

STANDARD WARRANTY

3 Year "Rock Solid" Warranty guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects within the first 3 years of ownership (limitations may apply).  

Year 1:  Parts, Labor and Structural Framework

Year 2:  Parts & Structural Framework

Year 3:  Structural Framework

4 YEAR EXTENDED WARRANTY ($249)

For an additional $249, you can extend the standard warranty to 4 years of very solid coverage.

Year 1 & 2:  in-home service covering Parts, Labor and Structural Framework

Year 3:  Parts & Structural Framework are covered

Year 4:  Structural Framework

5 YEAR EXTENDED WARRANTY ($349)

You can extend your warranty up to 5 years.  

Year 1 - 3:  in-home service covering Parts, Labor and Structural Framework

Year 4:  Parts & Structural Framework are covered

Year 5:  Structural Framework

Shipping & Return Info

All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@wishrockrelaxation.com.

Cancellation

All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

Shipping

If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

  • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
  • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
  • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

  • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
  • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
  • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
  • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

30-Day Return Policy

We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies to all of our manufacturers except for UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs. They now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it. 

If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

  • Item must be repackaged in its original packaging and must include all parts, hardware, controller, and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
  • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
  • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

Restocking fees are also typical in the industry.  Specifically, several of our suppliers do charge them -- Human Touch and Cozzia (Svago, JP Medics, ErgoTec) are now 15% while Infinity (Kyota, Sharper Image and Rockertech), Daiwa and Synca (Johnson, Inner Balance Wellness) are at 20%.

We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the actual cost of shipping in both directions and any applicable fees and restocking fees. 

*Swapped chair orders are final sales.  (If you have exchanged one chair for another, the new chair is considered to be a final sale)

 

NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.

All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@wishrockrelaxation.com.

Cancellation

All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

Shipping

If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

  • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
  • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
  • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

  • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
  • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
  • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
  • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

30-Day Return Policy

We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies to all of our manufacturers except for UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs. They now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it. 

If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

  • Item must be repackaged in its original packaging and must include all parts, hardware, controller, and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
  • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
  • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

Restocking and processing fees are standard within the industry. Several of our suppliers impose fees ranging from 15%–20%. We will always be transparent if such fees apply to your order, and we will work to offset them if you choose to exchange for another chair.

We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the actual cost of shipping in both directions and any applicable fees and restocking fees. 

*Swapped chair orders are final sales.  (If you have exchanged one chair for another, the new chair is considered to be a final sale)

 

NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.

    Osaki AI Apex Duo 5D+4D Massage Chair with Dual-Track to target back/neck + glutes at the same time, AI Health Detection & convenient Side-Entry

    5D + 4D | SL-Track | Intelligent AI Health Detection | AI-Powered Body Scanning | 3-Stage Zero Gravity Recline | Full-Body Air Compression (62 airbags)  | Ext Heat Therapy (Lumbar, Calves & Feet) | Foot & Calf Rollers | 7” Auto Foot Rest Extension | Sliding Side-Entry System | 46 Auto Programs | 5 Manual Programs | Intelligent Voice Control | 8” Touchscreen Tablet | Quick Controls | Bluetooth Speakers | Wireless Charging Pad + USB Port | Aromatherapy & Negative Ionizer | Chromotherapy | 1” Space Saver | Fits up to 6’3”/280lbs

    Close X
    Product Name Osaki Ai Apex Duo 5D+4D
    Downloads User Manual
    WRR YouTube Channel
    Made In China
    Height Range up to 6'3"
    Max Weight (lbs) 280 lbs.
    Space Saver Yes; 1"
    Warranty 5 Year Extended Warranty (3yr in-home parts/labor/service, 4 year parts, 5 years structural)
    Type of Roller 5D + 4D Dual Track
    Roller Track Self Adaptive Flex SL-Track
    Length of Roller N/A
    Roller Glute Massage Yes
    Roller Width Adjustment Yes
    Roller Speed Adjustment Yes
    Roller Intensity Adjustment Yes
    Removable Back Pad  No
    Body Scan Technology Yes
    Foot Rollers Yes
    Calf Rollers Yes
    Recline Automatic
    Zero Gravity 3 Stage Zero Gravity Recline 
    Inversion Therapy No
    Auto Programs 46 :  Quick Demo, Unwind, Recovery, Stretch, Gentle, Meditation, Synchronized, Neck&Shoulder, Office Relief, Recharge, Lower Body, Sport Recovery, Fatigue Relief, Upper Body, Lower Body Relax, Relax, Point Massages, Vitality, Morning Care, Midday Care, Back, Neck Stretch, Spinal Care, Night Care, Waist&Glutes, Leg&Foot, Hong Kong Style, Thai Stretch, Korean Style, Japanese Shiatsu, Swedish, Upper Back, Circulation, Rejuvenation, Revitalize, and Mobility
    Stretch Program No
    Deep Tissue Massage Yes
    Isolation Programs Neck, Shoulder, Back, Waist, Hips, Legs & Feet
    Manual Programs 5: Kneading, Tapping, Knocking, Shiatsu, Kneading&Tapping
    Spot /Partial Massage Yes
    Doorway Requirements minimum 33.5''
    Footrest Extension up to 7"
    Heat Extended:  Lumbar, Calves and Feet
    # of Airbags 62
    Air Massage Shoulders, Armrest, Calves, Feet
    Airbag Intensity Adjustments Yes; 5 levels
    Ottoman Length Adjustment Automatic
    Hideaway Ottoman No
    Bluetooth Yes
    USB Yes
    Wireless Charging Yes
    Remote Type Touchscreen, Quick Controls
    Timer Setting Customizable
    Chromotherapy Yes
    Upholstery Soft Synthetic Leather
    Dimensions Upright          (W x L x H)
    33.5" x 65.7" x 48.5"
    Dimensions Recline          (W x L x H) 33.5" x 70.9" x 34.6"
    Massage Chair Weight 332.3 lbs
    Number of Motors Not Available
    Package
    Dimensions
    (W x L x H)
    • Box 1 - 33.5" x 51.4" x 50.2"
    • Box 2 - 16.9" x 41.8" x 29.6"
    Big Box Contents Main chair
    Package Weight
    • Box 1 - 340.6 lb
    • Box 2 - 56 lb
    Small Box Contents Footrest
    Shipping Weight N/A

     




    Osaki Ai Apex Duo 5D+4D Massage Chair in beige fully reclined with the sliding side-entry system and padded leg rest from Wish Rock Relaxation.
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    5D + 4D Dual Massage Mechanisms for simultaneous upper and lower body relief

    The Apex Duo uses two independent massage systems to work different areas at the same time. A heated 5D adaptive massage mechanism targets the neck, shoulders, and back, automatically adjusting depth and speed during each session to your body’s needs, while a separate 4D mechanism focuses on the lower back, glutes and hamstrings. This dual-track approach delivers full-body coverage without waiting for massage zones to finish each particular body part for an improved experience.

    Self Adaptive Flex SL-Track Massage for continuous coverage from neck through glutes

    The SL-track follows the natural curve of the spine and extends under the seat, keeping the rollers aligned with the body as the chair reclines and adjusts. This ensures consistent contact from the neck through the lower back and glute area

    Intelligent AI Health Detection for data-guided massage personalization

    Built-in health AI sensors monitor your heart rate, blood oxygen levels, microcirculation and fatigue levels to build a program to meet your exact real-time needs. This data is used to guide body scanning accuracy and create personalized programs that match your current physical condition. With the upper adaptive 5D roller mech, each movement is completely personalized and designed to bring you a heightened experience.

    AI-Powered Body Scanning for precise roller positioning

    Advanced body scanning technology measures shoulder height, spinal alignment, and body proportions before each session. This allows the massage rollers to be positioned accurately for consistent results across different users.

    3-Stage Zero Gravity Recline for reduced spinal pressure

    Three zero gravity recline positions elevate the legs while reclining the back to distribute body weight more evenly and remove all pressure from the spine. By reclining the chair back while lifting the legs to heart level, NASA Engineers discovered that they were able to save our astronaut’s spines during launch. This same technology is now in our massage chairs and considered the “healthiest way to sit” by chiropractors.

    Full-Body Air Compression (62 Airbags) for circulation and muscle support

    A total of 62 airbags are positioned throughout the shoulders, arms, hips, seat, thighs, calves, and feet in order to gently squeeze the body and work in concert with the roller mechanisms. Multiple intensity levels allow users to adjust compression pressure for relaxation, recovery, or circulation support.

    Convenient Sliding Side-Entry System for safer and easier access

    This design is especially helpful and safer for users with limited mobility as they will no longer need to balance their way into or out of the chair and could even be useful for those who find getting into or out of a chair challenging.

    Deep Kneading Foot & Calf Rollers for deep tissue calf and foot reflexology

    The Apex Duo has comprehensive airbags (8 in the calf region alone) and rollers to provide deep relief to the calves and feet, helping reduce aches and pains caused by standing, walking, or daily activity. These areas are often overlooked and feel fantastic after a long day on your feet.

    7” Automatic Footrest Extension is perfect to accommodate taller users

    The footrest automatically extends up to 7 inches to help accommodate different leg lengths, supporting a more comfortable and properly aligned massage position. You can also easily adjust the legrest in or out with the touchscreen tablet to find your perfect position if the autoscan didn’t land perfectly.

    Extended Heat Therapy to the lumbar, calves and feet loosen tight muscles to improve your massage

    Heating elements are located in the lumbar region, calves, and feet to apply steady warmth throughout your massage. Heat helps loosen tight muscles so that they are more receptive to a deep tissue massage, draws blood to the area, improves circulation and enhances overall comfort during longer sessions. Plus, we happen to think that it just feels good on a cooler day.

    46 Automatic Programs for hands-free massage sessions

    A wide range of preset programs provides guided sessions focused on relaxation, recovery, stretching, deep tissue and daily use making it easy to start a massage without manual adjustments. Many are perfectly happy with the auto program offering – there’s definitely something for everyone. The programs are broken into the following: 7 full body programs, 8 focused programs, 11 calming programs, 5 international massages and 5 healing options not to mention the customized options from your AI Health Detector.

    Five Manual Programs to build your own perfect customized massage

    Five different manual techniques allow you to build your perfect massage and to independently adjust roller speed, intensity, depth, and focus areas to create a massage tailored to your personal preferences. You can choose from kneading, tapping, knocking, shiatsu and kneading & tapping.

    Intelligent Voice Control for hands-free operation

    Built-in voice commands allow users to activate preset functions and basic controls using spoken prompts, eliminating the need to reach for the remote during a session.

    Osaki Ai Apex Duo 5D+4D Massage Chair in brown shown in reclined position with touchscreen panel from Wish Rock Relaxation.
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    Osaki Ai Apex Duo 5D+4D Massage Chair in black shown in reclined position with touchscreen panel from Wish Rock Relaxation.
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    8” Touchscreen Tablet and Quick Controls for simple navigation

    A large color touchscreen tablet provides clear access to programs, settings, and chair positioning, while quick controls allow for fast adjustments without navigating menus or having to use the remote.

    Bluetooth Speakers for an immersive massage environment

    Integrated Bluetooth speakers allow users to stream music, podcasts or guided meditation directly from their device during massage sessions.

    Wireless Charging Pad and USB Port to make sure that you’re never without power

    A built-in wireless charging pad and USB port keep phones and tablets powered while you enjoy your massage session.

    Aromatherapy and Negative Ionizer for enhanced relaxation

    The aromatherapy system and negative ionizer work together to help create a calming environment that supports relaxation and stress relief.

    Chromotherapy Lighting for mood and ambiance

    Integrated chromotherapy lighting adds soft, ambient illumination designed to complement relaxation and meditation sessions.

    1” Space-Saving Design for placement in smaller rooms

    The Apex Duo requires approximately one inch of clearance behind the chair to fully recline, making it easier to fit into bedrooms, offices, or shared living spaces.

    Osaki Customer Reviews

    Need Some Help?

    We are a Service Disabled, Veteran Owned (SDVOSB) and operated company out of Golden, CO. Joanna is a former Navy SWO while Michael is a retired Green Beret. We are committed to helping you get into the very best chair at the best price and have over 8 years of experience in the industry.
    We hope to welcome you into your Wish Rock Family.

    Wish Rock,inc.

    Attn: Wish Rock Relaxtion PO Box 245 Golden, CO 80402

    803-574-9474

    hello@wishrockrelaxtion.com

    Everyday 8 - 4pm MST

    "I want you to know that I read all 70 of your reviews--every single one of them--on Google and they are all a 5 star rating. I've never seen that before. A few even had me a little emotional. Wha treally struck me was how genuinely grateful people were and how much they valued the service you provided. They could tell you really care about your customers. That's why I chose to work with Wish Rock Relaxation. You guys have really gone above and beyond to make srue that I got into the right chair for me and my patients. I really appreciate all that you've done. Don't even think about going anywhere else, Wish Rock Relaxation is the BEST online company I've ever worked with."

    - Dee 6/2025

    Complete This Form

    Massage Chair FAQs

    General FAQ's for Massage Chairs

    Absolutely!  As long as you use it regularly.  Massage chairs can do things that massage therapists simply can’t – like put you into the weightless zero gravity position.  Also, it’s nice to have a massage available to you on-demand in your home, whenever you’d like to use it.  Massage chairs often will pay for themselves in under a year–especially if you’re someone who regularly gets massages from a therapist.

    Most chairs are suitable for people from 5’ to 6’3” tall and up to 270 pounds.  We do have several models that work for much taller people that are up to 6’4” - 6’9” tall and up to 300 pounds.  We do have a few models that accommodate larger people up to 400lbs.

    We recommend looking at the dimensions of your chair vs your body–if you’ve got a much longer torso, measure the height for seat from the back of the chair up to the top of the seat.  Also of consideration – how big are your feet?  Closed-toe footrests are typically good for people with a size 13 or smaller shoe; anything bigger and it’ll be snug.  Open toe footrests seem to work best for taller people with bigger feet.

    The short answer is that it’s safe for you to use your chair daily.  We recommend 15-30 min sessions daily, depending on your schedule and how you feel.  The more you experience deep tissue massage, the easier it is for your body to tolerate and more used to it you become.  Massage chairs can often deliver a much deeper tissue massage than a therapist over a more sustained time period.  The technology has dramatically improved, allowing for real-time Ai sensing and adjustment to enhance the experience.  It’s a nice addition to your daily health routine.

    Massage chairs work best where you will use it the most!  That being said, massage chairs tend to fit best in living rooms, bedrooms, offices, man caves, relaxation rooms or fitness rooms. 

    Space saver chairs require very little room behind the chair when fully reclined and are perfect for those with smaller spaces. By moving the chair forward during the recline, as little as 1” is required behind the chair.  Make sure you know your space requirements, including where you’d like to put it, how much room you need behind the chair and how big your doorways are. Space saver chairs are perfect for those with smaller spaces.  We also have several compact chairs too.

    All of our massage chairs are made for use in the United States and North America and have standard 110V cords.  We recommend plugging your chair into a surge suppressor to protect it from any power surges during storms. Should you move or need to ship a chair overseas, you will be able to use a transformer to step up or step down the voltage. 

    The zero gravity position has become a common feature in almost all massage chairs because it removes all the pressure from your spine.  By reclining back while raising the legs to heart level, you’re able to achieve a weightless position.  Inspired originally by NASA engineers, zero gravity is now considered the “healthiest way to sit” by many chiropractors and helps to improve circulation, reduce swelling and pressure on the back and spine.

    Delivery & Set-up

    Most of our massage chairs have wheels in the rear for you to easily move it to a different room or out of the way for cleaning. If you have smaller doorways, we have some other ways that will work to move your chair into another room.

    One of our tricks in the industry to easily move it between rooms or into a tighter doorway is to:

    Recline the chair all the way back

    Place a furniture dolly next to the chair

    - Gently roll the chair on its side onto the dolly - this is best done with 2 people to ensure safe placement on the dolly

    - Roll your chair to the  new desired location

    - Gently roll back onto solid ground

    We offer free curbside delivery.  Most of our chairs ship LTL freight throughout the continental US.  We strongly suggest that you request a 2-4 hr delivery window and a “courtesy call” or text when the freight company calls you to schedule your delivery.  They will not schedule your delivery with us; you will need to schedule your delivery directly with the freight company.  White Glove deliveries typically require an extra week or two as your chair will first be delivered and change hands from the long-haul carrier to the final mile white glove delivery company.  Don’t get concerned if your delivery status says ‘delivered’ for a White Glove order–that simply means that it is now in the hands of the white glove agent and you should be expecting a call

    Free Curbside Delivery:  your chair is delivered on a pallet with typically 2-3 boxes.  One for the main body of the chair and the other for the footrest and side panels. Assembly is typically very fast and all tools are included in the box. The hardest and longest part will be breaking down all of the boxes for disposal / recycling. Our delivery team will call you to schedule your delivery.

    • Pro Tip:  we highly encourage you to give your delivery team some snacks / beverages. Sometimes a small tip. If you’re kind, they may bring it into your home, though they are not required to with a curbside delivery
    • **If your box appears to be damaged in any way and you are concerned about the integrity of your chair, please:
    • - Take pictures of the box
    • - Refuse Delivery
    • - Call us immediately at 803-574-9474 and explain what’s going on so that we can assist you

    White Glove Delivery:  we recommend this if you are bringing your chair up or down stairs as these are typically very heavy chairs (sometimes over 300lbs).  There is an extra fee ($250 + depending on the chair/manufacturer) involved and extra time also required.

    We recommend white glove delivery if you are bringing your chair up or down stairs. These are often very heavy chairs that do sometimes require light assembly.  If you cannot find help or manage moving the chair into your home by yourself and desired room of choice, we do recommend white glove delivery.  

    Occasions where White Glove would be necessary:

    • - Placing the chair up or down stairs
    • - Physical impairment making moving the chair into your home and/or light assembly impossible
    • - You prefer having it all done for you hassle free and don’t mind the extra week or so in delivery time.

    With White Glove Delivery, our team will bring your chair into your home, place it exactly where you’d like it and assemble it.  Then, they will remove the debris making it a very easy, hassle-free process.

    Notes: 

    • - White Glove delivery does take a bit longer. Your chair will be ship LTL for the long haul of its journey and then change hands to the final mile white glove agent.  

    • - When you receive your tracking, it may show your chair as being delivered.  Don’t be worried!  This just means that your chair has been delivered to the final mile / white glove agent.  

    • - Once the white glove team has your chair, they will call you to schedule your delivery.
    • Pro Tip: you can call them once the chair is delivered to expedite / get ahead of the delivery process. They will not deliver your chair without a scheduled appointment.  

    • - White glove fees are non-refundable. If for some reason you decide not to keep your chair, you will be responsible for boxing your chair back up and/or paying for a white glove pick up which can be pretty expensive.  If you’re not sure about the chair, we recommend keeping the boxing material to make it an easier and less expensive process.

    Some of our massage chairs arrive fully assembled.  Most of our chairs require some light assembly.  All tools are included.  Assembly should be intuitive and take 20-30 min.  It is often helpful to have 2 people for the assembly as one can balance while the other makes the connections. 

    Assembly typically entails putting on the side panels and the footrest.  

    • - Side Panels:  connect the airhose and electric securely. Next you will need to attach the side panel onto the base of the chair–usually with a bolt system.

    • - Footrest:  securely connect the airhouse and electric; position and connect the male/female cotter pin attachment; zip up the enclosure

    • - Plug in your chair and enjoy. 

    Health & Safety

    Massage chairs have been known to dramatically improve people’s sleep, are fantastic for relieving stress, muscle tightness/tension and pain.  Here’s a short list of some of the health benefits:

    • - Relieve pain and loosen muscles in the back, neck and shoulders.  
    • - Improve blood circulation
    • - Boost lymphatic drainage
    • - Reduce stress, anxiety and cortisol levels
    • - Improve your sleep
    • - Shorten your recovery time after workouts
    • - Improve your posture over time

    Yes! Many chairs are beneficial for both conditions.

    • - Sciatica:  gentle stretching and glute massage from either an SL track or dual track chair can help to ease nerve pressure and pain.

    • - Neuropathy:  gentle kneading and compression will improve circulation and bloodflow to nourish damaged nerves and reduce numbness or tingling; airbag compression and foot rollers can provide a reflexology massage to stimulate sensory nerves; heat and gentle massage can ease the burning or aching sensations and overall reduced muscle tension.

    • - Arthritis:  heat and light compression can help to reduce joint stiffness, inflammation and improve your overall mobility.

    The short answer – yes! Let your body be the guide. If something feels too intense or hurts, back off on the intensity. It will be critical to make sure that you have a chair that allows you to easily adjust the intensity, duration and style of your massage.  You may find that during this time you prefer a gentler experience.  Most of our 3D and 4D chairs are very adjustable.  Also, the manual mode will be very beneficial so that you can directly control the position and intensity of the roller to get targeted relief.  Be sure to consult your doctor before using if you have medical concerns.

    Yes–with the right model.  Many of our chairs are senior-friendly with gentle programs and the ability to control the intensity, width and speed of the roller mechanisms.  Remotes have become far more intuitive with the better models that have touchscreen tablets, Ai to directly sense your body and adjust the intensity of the program to suit your immediate needs.  A robust manual mode will also help you to pinpoint exactly the right massage for your needs on any given day.  People with pacemakers, recent surgeries or spinal issues should consult their doctor before use.