Osaki 4D + 3D Bravo Duo Flex Massage Chair in black with touchscreen from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair in brown with touchscreen from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair in taupe with touchscreen from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair in blue with touchscreen from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair in beige placed in a luxurious living room with poolside view from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair detailed feature infographic from Wish Rock Relaxation
Osaki 4D + 3D Bravo Duo Flex Massage Chair side panel with illuminated controls for quick massage adjustments.
Osaki 4D + 3D Bravo Duo Flex Massage Chair Bluetooth speaker built into headrest for wireless audio from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair with removable headrest for adjustable comfort and support from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair built-in wireless charging pad shown powering smartphone from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair modern LED lighting detail with color-shifting effect from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair showing reflexology foot rollers designed for deep foot massage from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair automatic footrest extension feature with 6-inch range from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair in reclined position using space-saving wall-hugging design from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair showing 38-cell air massage zones for shoulders, arms, calves, and feet from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair intelligent voice control feature with waveform graphic from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair intuitive touchscreen showing deep tissue massage controls from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair body scan feature with contour mapping display from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair dual 4D+3D massage system showing upper and lower track mechanisms.
Osaki 4D + 3D Bravo Duo Flex Massage Chair calf and foot massage rollers in action with user seated.
Osaki 4D + 3D Bravo Duo Flex Massage Chair icons showing focus zones and five manual massage techniques from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair display of 22 automated massage program options from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair bi-stretch program selection featuring eight body stretch modes from Wish Rock Relaxation.
Osaki 4D + 3D Bravo Duo Flex Massage Chair dimensions chart with width, height, and recline specs from Wish Rock Relaxation.

Osaki 4D + 3D Bravo Duo Flex Massage Chair

$12,999.00 $8,999.00
$8,999.00

Unwind with the Osaki 4D + 3D Bravo Duo Flex with Split-Leg Walking Technology, a deep tissue adjustable 4D massage, Dual-Track that massages your back & glutes at the same time. You can also adjust the intensity by body parts w/ 22 Auto Programs & 6 Manual Modes for versatility, Wireless Charging for added convenience & more. Suitable up to 6'3" and 270lbs w/ a seat width of 19".

Color: Black

Black
Brown
Taupe (Beige)
Blue
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Description

Unwind with the Osaki 4D + 3D Bravo Duo Flex with Split-Leg Walking Technology, a deep tissue adjustable 4D massage, Dual-Track that massages your back & glutes at the same time. You can also adjust the intensity by body parts w/ 22 Auto Programs & 6 Manual Modes for versatility, Wireless Charging for added convenience & more. Suitable up to 6'3" and 270lbs w/ a seat width of 19". 

Warranty

The Otamic, AmaMedic, Osaki and Titan brands are all covered under the same warranty policy of Titan Chair, LLC.  Titan offers a very comprehensive warranty package that covers parts, labor and structural framework.  

Download Warranty

Feel free to contact customer service at 1-888-848-2630 with any questions you may have or service related help that you may need.

STANDARD WARRANTY

3 Year "Rock Solid" Warranty guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects within the first 3 years of ownership (limitations may apply).  

Year 1:  Parts, Labor and Structural Framework

Year 2:  Parts & Structural Framework

Year 3:  Structural Framework

4 YEAR EXTENDED WARRANTY ($249)

For an additional $249, you can extend the standard warranty to 4 years of very solid coverage.

Year 1 & 2:  in-home service covering Parts, Labor and Structural Framework

Year 3:  Parts & Structural Framework are covered

Year 4:  Structural Framework

5 YEAR EXTENDED WARRANTY ($349)

You can extend your warranty up to 5 years.  

Year 1 - 3:  in-home service covering Parts, Labor and Structural Framework

Year 4:  Parts & Structural Framework are covered

Year 5:  Structural Framework

Shipping & Return Info

All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@wishrockrelaxation.com.

Cancellation

All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

Shipping

If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

  • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
  • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
  • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

  • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
  • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
  • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
  • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

30-Day Return Policy

We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies to all of our manufacturers except for UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs. They now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it. 

If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

  • Item must be repackaged in its original packaging and must include all parts, hardware, controller, and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
  • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
  • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

Restocking fees are also typical in the industry.  Specifically, several of our suppliers do charge them -- Human Touch and Cozzia (Svago, JP Medics, ErgoTec) are now 15% while Infinity (Kyota, Sharper Image and Rockertech), Daiwa and Synca (Johnson, Inner Balance Wellness) are at 20%.

We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the actual cost of shipping in both directions and any applicable fees and restocking fees. 

*Swapped chair orders are final sales.  (If you have exchanged one chair for another, the new chair is considered to be a final sale)

 

NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.

All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@wishrockrelaxation.com.

Cancellation

All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

Shipping

If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

  • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
  • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
  • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

  • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
  • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
  • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
  • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

30-Day Return Policy

We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies to all of our manufacturers except for UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs. They now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it. 

If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

  • Item must be repackaged in its original packaging and must include all parts, hardware, controller, and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
  • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
  • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

Restocking and processing fees are standard within the industry. Several of our suppliers impose fees ranging from 15%–20%. We will always be transparent if such fees apply to your order, and we will work to offset them if you choose to exchange for another chair.

We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the actual cost of shipping in both directions and any applicable fees and restocking fees. 

*Swapped chair orders are final sales.  (If you have exchanged one chair for another, the new chair is considered to be a final sale)

 

NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.

    Osaki 4D Bravo Duo Flex 4D + 3D Massage Chair w/ Split Leg Design, Dual Track & Ability to Adjust Intensity by Body Part

    4D | Self-Adaptive Flexible SL-Track | Split Leg Walking Technology | 2-Stage Zero Gravity | Intelligent Voice Control | Body Scan | Full Body Air Massage (38) | 22 Auto Programs & 6 Manual | Foot Rollers + Calf & Foot Kneading | Extended Heat Therapy (lumbar & Calf ) | Extendable Footrest (6") | Space Saver (4") | Bluetooth | Touchscreen Tablet | Quick Controls | Wireless Charging | Removable Headrest | Fits users up to 6’3”/270lbs

    Osaki 4D + 3D Bravo Duo Flex Massage Chair in beige placed in a luxurious living room with poolside view from Wish Rock Relaxation.

    Close X
    Product Name Osaki 4D + 3D Bravo Duo Flex
    Downloads User Manual
    WRR YouTube Channel
    Made In China
    Height Range up to 6'3"
    Max Weight (lbs) 270 lbs.
    Space Saver Yes; 4"
    Warranty 5 Year Extended Warranty (3yr in-home parts/labor/service, 4 year parts, 5 years structural)
    Type of Roller 4D + 3D Dual Track
    Roller Track Self Adaptive Flex SL-Track
    Length of Roller N/A
    Roller Glute Massage Yes
    Roller Width Adjustment Yes
    Roller Speed Adjustment Yes
    Roller Intensity Adjustment Yes
    Removable Back Pad  No; Removable Head Pillow
    Body Scan Technology Yes
    Foot Rollers Yes
    Calf Rollers No
    Recline Automatic
    Zero Gravity 2 Stage Zero Gravity Recline 
    Inversion Therapy No
    Auto Programs 22 :  Fascia Stretch, Back Stretch, Lotus Back Stretch, Men's Massage, Women's Massage, Senior's Joy, Neck & Shoulder, Back & Spine, Waist & Hip, Thai Massage, Breath Guide, Muscle Release, Movie Mode, Chore Relief, Power Nap
    Stretch Program Yes
    Deep Tissue Massage Yes
    Isolation Programs Neck, Shoulder, Back, Waist, Hips, Legs & Feet
    Manual Programs 5: Sync, Shiatsu, Kneading, Knocking and Tapping
    Spot /Partial Massage Yes
    Doorway Requirements minimum 29.5''
    Footrest Open Toe
    Heat Extended:  Lumbar, Calves
    # of Airbags 38
    Air Massage Shoulders, Armrest, Calves, Feet
    Airbag Intensity Adjustments Yes; 5 levels
    Ottoman Length Adjustment Automatic
    Hideaway Ottoman No
    Bluetooth Yes
    MP3 Player No
    USB Yes
    Remote Type Touchscreen
    Timer Setting N/A
    Chromotherapy No
    Upholstery Soft Synthetic Leather
    Dimensions Upright          (W x L x H)
    29.5" x 63.0" x 48.5"
    Dimensions Recline          (W x L x H) 29.5" x 71" x 35"
    Massage Chair Weight 227 lbs
    Number of Motors Not Available
    Big Box Contents Main Body of Chair
    Box #

    comes in 1 box, fully assembled
    67" L x 32"W x 55"H

    Shipping Weight 245lbs

     




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    4D + 3D Dual Rollers for a smoother & deeper massage experience to neck/back & glutes/hamstrings simultaneously

    The 4D massage upper roller mechanism expertly targets your neck, shoulders and back, offering a range of styles and intensities for a personalized back massage. Meanwhile, the 3D lower mechanism provides deep, consistent relief to your glutes and upper hamstrings. This chair combines precision and innovation to deliver a smooth and variable deep tissue massage experience that promotes overall wellness.

    Self-Adaptive Flexible SL Track Technology for full body coverage

    This innovative track follows the natural curve of your spine, extending from your neck and shoulders down to your hips and thighs. As the chair reclines, it adapts to your body seamlessly, providing a comprehensive massage that stretches and soothes every muscle along your back. Perfect for relieving tension and promoting better spinal alignment, the SL-Track ensures the best of both worlds – superior coverage with with the added bonus of a better stretch.

    Split-Leg Walking Technology for enhanced mobility and stretch

    Unlike conventional massage chairs that focus mainly on the upper body, the Bravo Duo Flex gives your legs and feet the care they deserve. Its advanced mechanism replicates a natural walking motion, gently stretching the lower back, glutes, hamstrings, and knees for a complete full-body wellness experience. The calf sitts into the calf well much better with this new split leg design.

    2-Stage Zero Gravity to remove all the pressure from your spine

    Recline into a weightless position inspired by NASA to protect our astronaut’s spines during rocket launch. By lifting the legs at or above heart level during the recline, a weightless position is achieved to minimize all stress on your spine, improve blood circulation and help to aid in swelling.

    Full Body Air Compression (38) for enhanced relief

    There are 38 airbags located throughout the Bravo Duo Flex to offer a full body massage experience. Airbags are located at the shoulders, arms, calf & feet areas to increase blood flow throughout the body.  The gentle compression helps to stabilize you during the massage and works synergistically with the rollers to relieve pain and tension.

    22 Auto Programs & 6 Manual Modes for versatility

    The Bravo Duo Flex Massage Chair is your ultimate relaxation companion. With 22 auto programs like Fascia Stretch, Back Stretch, Lotus Back Stretch, Men's Massage, Women's Massage, Senior's Joy, Neck & Shoulder, Back & Spine, Waist & Hip, Thai Massage, Breath Guide, Muscle Release, Movie Mode, Chore Relief, Power Nap. It offers tailored experiences for every need. The chair also features isolation programs such as Neck Massage, Shoulder Massage, Back Massage, Waist Massage, Hip Massage, and Leg Massage. Plus, explore 5 manual modes: Kneading, Tapping, Knocking, Shiatsu, and Sync. Experience scientifically advanced comfort with the Osaki 4D Bravo Duo Flex.

    Body Scan to ensure a personalized fit

    The Bravo Duo Flex scans and maps your body to customize the massage to your exact body in order to accurately apply pressure to your key points. The length and width of your spine, width of your shoulders, shoulder height and even density are calculated in order to optimize your experience.

    Intelligent Voice Control for hands-free convenience

    Simply speak commands to adjust settings such as intensity or even to adjust your program so that you stay relaxed without needing to lift a finger.

    Foot Rollers + Calf & Foot Kneading to ease tired legs

    Targeted reflexology rollers in the feet coupled with the kneading motion of the airbags in the calves work in concert to soothe the one part of your body that gets used every single day. After a long day on your feet, a good foot and calf massage will feel amazing and provide relief to and often overlooked area of your body.

    Extended Heat Therapy (Lumbar & Calf) for deep warmth

    You’ll enjoy a warm and soothing heat to the back and lumbar region as well as the calves during your massage. Heat helps to loosen tight muscles, relieve stiffness and draws blood to the area to work in concert with the rollers to improve your overall experience. Plus, we happen to feel that it just feels good on a cold day.

    Automatic Extendable Footrest to accommodate taller people

    The footrest extends up to 6 inches, perfect those that are taller or have longer legs. This is an auto footrest extension instead of a springloaded footrest which means that you don’t need to push against the footrest to find your desired length.

    Osaki 4D + 3D Bravo Duo Flex Massage Chair in brown with touchscreen from Wish Rock Relaxation.
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    Osaki 4D + 3D Bravo Duo Flex Massage Chair in black with touchscreen from Wish Rock Relaxation.
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    Space Saver (4") to maximize room space

    With Space Saver technology, the chair moves forward while reclining allowing it to sit closer to the wall. Place the chair as close as 4 inches from the wall, so that it reclines fully without taking up extra room. Space Saver is perfect for those with smaller spaces.

    Bluetooth for immersive audio

    Connect any of your devices to the Bluetooth in your massage chair and enjoy your favorite music. calming sounds, meditations or even podcasts for an enhanced relaxation experience.

    Touchscreen Tablet for easy control

    Navigate settings and programs effortlessly with a user-friendly touchscreen tablet interface. This remote is intuitive and very easy to use.

    Quick Controls to access key features instantly

    You can easily make quick adjustments to your experience without grabbing for the remote at the touch of a button–the intensity dial will immediately dial in your perfect massage depth plus access to the most common commands. These Quick Control Keys allow you to fine-tune your experience without interrupting your session by fumbling around with the remote.

    Wireless Charging for added convenience

    Charge your device on the chair’s wireless charging pad, so that your phone stays powered without extra cords getting in the way.

    Removable Headrest for adaptable support

    Adjust or remove the headrest to suit your comfort preferences and enhance your neck support. Removing the headrest will allow for a deeper massage to the neck and upper shoulder area.

    Osaki Customer Reviews

    Need Some Help?

    We are a Service Disabled, Veteran Owned (SDVOSB) and operated company out of Golden, CO. Joanna is a former Navy SWO while Michael is a retired Green Beret. We are committed to helping you get into the very best chair at the best price and have over 8 years of experience in the industry.
    We hope to welcome you into your Wish Rock Family.

    Wish Rock,inc.

    Attn: Wish Rock Relaxtion PO Box 245 Golden, CO 80402

    803-574-9474

    hello@wishrockrelaxtion.com

    Everyday 8 - 4pm MST

    "I want you to know that I read all 70 of your reviews--every single one of them--on Google and they are all a 5 star rating. I've never seen that before. A few even had me a little emotional. Wha treally struck me was how genuinely grateful people were and how much they valued the service you provided. They could tell you really care about your customers. That's why I chose to work with Wish Rock Relaxation. You guys have really gone above and beyond to make srue that I got into the right chair for me and my patients. I really appreciate all that you've done. Don't even think about going anywhere else, Wish Rock Relaxation is the BEST online company I've ever worked with."

    - Dee 6/2025

    Complete This Form

    Massage Chair FAQs

    General FAQ's for Massage Chairs

    Absolutely!  As long as you use it regularly.  Massage chairs can do things that massage therapists simply can’t – like put you into the weightless zero gravity position.  Also, it’s nice to have a massage available to you on-demand in your home, whenever you’d like to use it.  Massage chairs often will pay for themselves in under a year–especially if you’re someone who regularly gets massages from a therapist.

    Most chairs are suitable for people from 5’ to 6’3” tall and up to 270 pounds.  We do have several models that work for much taller people that are up to 6’4” - 6’9” tall and up to 300 pounds.  We do have a few models that accommodate larger people up to 400lbs.

    We recommend looking at the dimensions of your chair vs your body–if you’ve got a much longer torso, measure the height for seat from the back of the chair up to the top of the seat.  Also of consideration – how big are your feet?  Closed-toe footrests are typically good for people with a size 13 or smaller shoe; anything bigger and it’ll be snug.  Open toe footrests seem to work best for taller people with bigger feet.

    The short answer is that it’s safe for you to use your chair daily.  We recommend 15-30 min sessions daily, depending on your schedule and how you feel.  The more you experience deep tissue massage, the easier it is for your body to tolerate and more used to it you become.  Massage chairs can often deliver a much deeper tissue massage than a therapist over a more sustained time period.  The technology has dramatically improved, allowing for real-time Ai sensing and adjustment to enhance the experience.  It’s a nice addition to your daily health routine.

    Massage chairs work best where you will use it the most!  That being said, massage chairs tend to fit best in living rooms, bedrooms, offices, man caves, relaxation rooms or fitness rooms. 

    Space saver chairs require very little room behind the chair when fully reclined and are perfect for those with smaller spaces. By moving the chair forward during the recline, as little as 1” is required behind the chair.  Make sure you know your space requirements, including where you’d like to put it, how much room you need behind the chair and how big your doorways are. Space saver chairs are perfect for those with smaller spaces.  We also have several compact chairs too.

    All of our massage chairs are made for use in the United States and North America and have standard 110V cords.  We recommend plugging your chair into a surge suppressor to protect it from any power surges during storms. Should you move or need to ship a chair overseas, you will be able to use a transformer to step up or step down the voltage. 

    The zero gravity position has become a common feature in almost all massage chairs because it removes all the pressure from your spine.  By reclining back while raising the legs to heart level, you’re able to achieve a weightless position.  Inspired originally by NASA engineers, zero gravity is now considered the “healthiest way to sit” by many chiropractors and helps to improve circulation, reduce swelling and pressure on the back and spine.

    Delivery & Set-up

    Most of our massage chairs have wheels in the rear for you to easily move it to a different room or out of the way for cleaning. If you have smaller doorways, we have some other ways that will work to move your chair into another room.

    One of our tricks in the industry to easily move it between rooms or into a tighter doorway is to:

    Recline the chair all the way back

    Place a furniture dolly next to the chair

    - Gently roll the chair on its side onto the dolly - this is best done with 2 people to ensure safe placement on the dolly

    - Roll your chair to the  new desired location

    - Gently roll back onto solid ground

    We offer free curbside delivery.  Most of our chairs ship LTL freight throughout the continental US.  We strongly suggest that you request a 2-4 hr delivery window and a “courtesy call” or text when the freight company calls you to schedule your delivery.  They will not schedule your delivery with us; you will need to schedule your delivery directly with the freight company.  White Glove deliveries typically require an extra week or two as your chair will first be delivered and change hands from the long-haul carrier to the final mile white glove delivery company.  Don’t get concerned if your delivery status says ‘delivered’ for a White Glove order–that simply means that it is now in the hands of the white glove agent and you should be expecting a call

    Free Curbside Delivery:  your chair is delivered on a pallet with typically 2-3 boxes.  One for the main body of the chair and the other for the footrest and side panels. Assembly is typically very fast and all tools are included in the box. The hardest and longest part will be breaking down all of the boxes for disposal / recycling. Our delivery team will call you to schedule your delivery.

    • Pro Tip:  we highly encourage you to give your delivery team some snacks / beverages. Sometimes a small tip. If you’re kind, they may bring it into your home, though they are not required to with a curbside delivery
    • **If your box appears to be damaged in any way and you are concerned about the integrity of your chair, please:
    • - Take pictures of the box
    • - Refuse Delivery
    • - Call us immediately at 803-574-9474 and explain what’s going on so that we can assist you

    White Glove Delivery:  we recommend this if you are bringing your chair up or down stairs as these are typically very heavy chairs (sometimes over 300lbs).  There is an extra fee ($250 + depending on the chair/manufacturer) involved and extra time also required.

    We recommend white glove delivery if you are bringing your chair up or down stairs. These are often very heavy chairs that do sometimes require light assembly.  If you cannot find help or manage moving the chair into your home by yourself and desired room of choice, we do recommend white glove delivery.  

    Occasions where White Glove would be necessary:

    • - Placing the chair up or down stairs
    • - Physical impairment making moving the chair into your home and/or light assembly impossible
    • - You prefer having it all done for you hassle free and don’t mind the extra week or so in delivery time.

    With White Glove Delivery, our team will bring your chair into your home, place it exactly where you’d like it and assemble it.  Then, they will remove the debris making it a very easy, hassle-free process.

    Notes: 

    • - White Glove delivery does take a bit longer. Your chair will be ship LTL for the long haul of its journey and then change hands to the final mile white glove agent.  

    • - When you receive your tracking, it may show your chair as being delivered.  Don’t be worried!  This just means that your chair has been delivered to the final mile / white glove agent.  

    • - Once the white glove team has your chair, they will call you to schedule your delivery.
    • Pro Tip: you can call them once the chair is delivered to expedite / get ahead of the delivery process. They will not deliver your chair without a scheduled appointment.  

    • - White glove fees are non-refundable. If for some reason you decide not to keep your chair, you will be responsible for boxing your chair back up and/or paying for a white glove pick up which can be pretty expensive.  If you’re not sure about the chair, we recommend keeping the boxing material to make it an easier and less expensive process.

    Some of our massage chairs arrive fully assembled.  Most of our chairs require some light assembly.  All tools are included.  Assembly should be intuitive and take 20-30 min.  It is often helpful to have 2 people for the assembly as one can balance while the other makes the connections. 

    Assembly typically entails putting on the side panels and the footrest.  

    • - Side Panels:  connect the airhose and electric securely. Next you will need to attach the side panel onto the base of the chair–usually with a bolt system.

    • - Footrest:  securely connect the airhouse and electric; position and connect the male/female cotter pin attachment; zip up the enclosure

    • - Plug in your chair and enjoy. 

    Health & Safety

    Massage chairs have been known to dramatically improve people’s sleep, are fantastic for relieving stress, muscle tightness/tension and pain.  Here’s a short list of some of the health benefits:

    • - Relieve pain and loosen muscles in the back, neck and shoulders.  
    • - Improve blood circulation
    • - Boost lymphatic drainage
    • - Reduce stress, anxiety and cortisol levels
    • - Improve your sleep
    • - Shorten your recovery time after workouts
    • - Improve your posture over time

    Yes! Many chairs are beneficial for both conditions.

    • - Sciatica:  gentle stretching and glute massage from either an SL track or dual track chair can help to ease nerve pressure and pain.

    • - Neuropathy:  gentle kneading and compression will improve circulation and bloodflow to nourish damaged nerves and reduce numbness or tingling; airbag compression and foot rollers can provide a reflexology massage to stimulate sensory nerves; heat and gentle massage can ease the burning or aching sensations and overall reduced muscle tension.

    • - Arthritis:  heat and light compression can help to reduce joint stiffness, inflammation and improve your overall mobility.

    The short answer – yes! Let your body be the guide. If something feels too intense or hurts, back off on the intensity. It will be critical to make sure that you have a chair that allows you to easily adjust the intensity, duration and style of your massage.  You may find that during this time you prefer a gentler experience.  Most of our 3D and 4D chairs are very adjustable.  Also, the manual mode will be very beneficial so that you can directly control the position and intensity of the roller to get targeted relief.  Be sure to consult your doctor before using if you have medical concerns.

    Yes–with the right model.  Many of our chairs are senior-friendly with gentle programs and the ability to control the intensity, width and speed of the roller mechanisms.  Remotes have become far more intuitive with the better models that have touchscreen tablets, Ai to directly sense your body and adjust the intensity of the program to suit your immediate needs.  A robust manual mode will also help you to pinpoint exactly the right massage for your needs on any given day.  People with pacemakers, recent surgeries or spinal issues should consult their doctor before use.