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Kyota Genki M380 Massage Chair

Kyota Genki M380 Massage Chair

Regular price $4,999.00
Sale price $4,999.00 Regular price $5,999.00
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The Kyota Genki M380 Massage Chair has very clean lines coupled with leading design features such as a 3D L-Track, zero gravity, triple-layer foot reflexology rollers. Suitable for people up to 6'5" tall and 330#


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Kyota Genki M380 Big & Tall Massage Chair

2D | L-Track (43") | Zero Gravity + Inversion | Body Scan | Fully Body Air Massage (24) | Triple Reflexology Foot & Calf Rollers | Oscillating Calf Massage | Space Saver (2") | Memory (3) | Heat Therapy (Lumbar) | Intelligent Voice Control | Bluetooth | Chromotherapy | USB | LCD Remote Control | Sleep Mode | Big (330#) + Tall (6'5")

Kyota Genki M380 Massage Chair

The Kyota Genki M380 Massage Chair is a 2D adjustable massage chair fitted with an advanced 43" L-track roller mechanism that follows the curvature of your spine and then wraps around the glutes. The Kyota Genki M380 has some very advanced features including the special 360° sweeping 4-Node Back Massage Mechanism with five different massage techniques, heat therapy, computer body scan, Zero Gravity and Inversion, triple foot rollers plus 12 auto massage programs. The Genki is a space saver chair and only requires 2" of wall space when fully reclined. Also of note is the Memory Function (3), Bluetooth Speakers and USB Charging Port.  The Kyota Genki M380 is suitable for people up to 6'5" tall and 330 pounds with a moderate intensity level of 4-6. 

KKyota Kenko M673 3D/4D Massage Chair

  • 2D 360 deg 4 Node Roller

    The Kyota Genki M380 Massage Chair's rollers move up and down; left and right in order to give you a moderately intense massage.  The Quad-style robot massages with a sweeping figure 8 motion, kneading, tapping, kneading with tapping, shiatsu, and knocking. Each of the four nodes acts like a human hand.

  • L-Track Technology (43")

    The L-Track will allow you to enjoy your tissue massage from the base of the neck all the way down to the bottom of the spine and the glutes as the rollers will follow the curvature of your spine and wrap around the glutes.

  • Smart Body Scan

    The Smart Body Scan System of the Kyota Genki M380 Massage Chair maps your entire back before each massage begins in order to ensure that your massage is perfectly tailored to your body type.

  • Zero Gravity Position

    The Kyota Genki M380 Massage Chair features a Zero Gravity Recline which gently reclines while raising the legs to heart level which helps to remove all the pressure from your spine and evenly distribute your body weight. You'll experience a floating sensation that over time reduces chronic pain. Chiropractors consider this the "healthiest way to sit" and we recommend doing all of your massages in zero gravity.

  • Oscillating Calf Massage

    The Kyota Genki M380 Massage Chair offers the most extensive calf massage, reaching from the knees all the way down to the feet with a combination of air massage and node pressure point relief. Improved blood flow and the release of tension and pressure right where it's needed.

  • Triple Reflexology Foot Rollers

    The Kyota Genki M380 Massage Chair features a unique triple-layer foot roller massage to easily reach the reflexology points on the bottom of your feet. As we are on our feet every single day, a good foot massage can't be beat.

  • Space Saver (2")

    The Kyota Genki M380 Massage Chair gliding recline mechanism takes up much less space than typical massage chairs making it a perfect addition to those with smaller spaces.  The chair slides forward while reclining back and only requires 2” from any wall.


  • Airbag Massage (24)

    The Kyota Genki M380 Massage Chair is designed with efficiency in mind, and that includes the entire airbag system in the chair. The Genki offers a total of 24 airbags in the massage chair with 34 cells. The streamlined design uses less airbags, while still giving a full-body air compression massage. This also increases the longevity and reliability of the chair.

  • Heat Therapy (Lumbar)

    The Therapeutic Heat function of the Kyota Genki M380 Massage Chair is located around the lumbar region provides soothing relief from chronic lower back pain. Heat therapy helps ease draw blood to the area, decrease tension and stress, relieve arthritis pain and heal sore muscles. Plus, we happen to think that it just feels good on a cooler day.

  • 12 Auto Programs + Memory (3)

    Practical and simple auto-programs. You can select from Quick, Full Body, Rest & Relax, Recharge, Recovery, Stretch, Neck & Shoulders, Back Relief, Lower Body, Stress Relief, Renew, Athlete, and three memory massage programs. One of the extra special features of the Genki is the ability to save up to 3 massages to memory so that you don't need to remember your favorites!

  • Intelligent Voice Command + Control

    This function enables you to operate the chair and massage without using your hands, thanks to the many voice commands available. Phrases like "Stress Relief," "Point Mode Switch," and "Go Down a Peg" come to mind.

  • Premium Bluetooth Speaker

    High-quality compact speakers are mounted at your ears for a surround sound experience on the Kyota Genki M380 Massage Chair. Connect wirelessly to your favorite Bluetooth device to experience the benefits of music therapy. 

  • USB Charging

    If you're looking for a massage chair with extra perks, consider the Kyota Genki M380. While getting pampered, you can charge your phone, tablet, or other USB-compatible device.

  • LCD Remote Control

    The Kyota Genki M380 Massage Chair comes with an LCD screen remote control, it displays the current status of the massage chair and serves as a menu for its various functions. The remote control comes in both English and Chinese.

    Register your product within 30 days of receipt in order to ensure that it is in their system. This will simplify the warranty process should you ever need it. 
    You can reach Kyota's Customer Service at Phone: 800-242-0761 Hours: M-Th 9-6PM EST Fri 8-5PM EST.

    Your Kyota Genki M380 Massage Chair comes with the following warranty:
    • Unlimited USA-based customer & technical support
    • 4 Year structural framework warranty
    • No-cost replacement on covered parts for 2 years
    • Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year 


    Product Name
    Kyota Genki M380 Massage Chair
    Sell Sheet
    Assembly Guide
    Quick Start Guide
    Made In China
    Height Range 4'8" - 6'5"
    Max Weight (lbs) 330 lbs
    Intensity NA
    Space Saver Yes (2")
    Warranty 4 Year Limited Warranty
    Type of Roller 2D
    Roller Track L-Track
    Length of Roller 43"
    Roller Glute Massage Massage Roller
    Roller Width Adjustment Yes
    Roller Speed Adjustment Yes
    Roller Intensity Adjustment Yes
    Removable Back Pad Yes
    Body Scan Technology Yes
    Foot Rollers Yes
    Calf Rollers Yes with 3 levels of speed
    Recline Yes
    Zero Gravity Yes
    Inversion Therapy Yes
    Auto Programs 12
    Stretch Program No
    Deep Tissue Massage No
    Massage Techniques Kneading, Tapping, Kneading with Tapping, Shiatsu, and Knocking
    Manual Programs Yes
    Spot /Partial Massage Yes
    Memory Setting Yes - (3)
    Vibration No
    Heat Yes (Lumbar)
    # of Airbags 24
    Air Massage Yes
    Airbag Intensity Adjustments Yes
    Ottoman Length Adjustment No
    Hideaway Ottoman No
    Bluetooth Yes
    MP3 Player No
    USB Yes
    Remote Type LCD Remote Controller
    Timer Setting 10, 20 or 30 mins
    Chromotherapy Yes
    Upholstery PU (synthetic leather)
    Dimensions Upright            (L" x W" x H") 46"L x 30"W x 57"H
    Dimensions Recline            (L" x W" x H") 74"L x 30"W x 40"H
    Massage Chair Weight 255lbs.
    Number of Motors
    Big Box Size (L" x W" x H")
    Big Box Contents
    Small Box Size (L" x W" x H")
    Small Box Contents
    Shipping Weight

    All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

    We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at


    All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  


    If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

    • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
    • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
    • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

    If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

    • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
    • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
    • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
    • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

    We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

    ***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

    30 Day Return Policy

    We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies for all of our manufacturers except for UltraComfort and refurbished (Open Box, Certified Pre Owned, Refurb) chairs. UltraComfort now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it.

    If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

    • Item must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
    • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
    • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

    Restocking fees are also typical in the industry.  Specifically, several of our suppliers do charge them -- Human Touch and Cozzia (Svago, JP Medics, ErgoTec) are now 15% while Synca (Johnson) is 20%.

    We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the shipping in both directions and any applicable fees and restocking fees. If you've tried a SWAP and simply do not want any of our items, you will be responsible for the shipping in both directions of each item, all fees incurred and the restocking fees of each chair where applicable.

    NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

    If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.