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Kahuna Massage Chair HM-5020

Kahuna Massage Chair HM-5020

Regular price $2,200.00
Sale price $2,200.00 Regular price $2,499.00
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2D | SL Track | Zero Gravity | Air Compression (Hip) | Calf Rollers | 6 Auto Programs | 6 Massage Techniques | Heat Therapy (Lumbar) | USB | Fully Assembled

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Kahuna Massage Chair HM-5020

Kahuna Massage Chair HM-5020

The Kahuna Massage Chair HM-5020 delivers a very comprehensive massage at a nice low-tier price point.  If you're looking for the latest 2D SL-track with 1 zone of zero gravity, full body air compression, and LCD remote, the HM-5020 is perfect for you.  The HM-5020 Massage Chair also has active dual rollers that focus on the acupoints.  The HM-5020 Massage Chair is suitable for people up to 6'2" tall and under 300 pounds.

Kahuna Massage Chair HM-5020 GIF

  • 2D SL-Track

    The Kahuna HM-5020 massage chair has a 2D roller mechanism where the rollers go up and down; left and right in order to provide a very thorough massage.

  • Zero Gravity

    The Kahuna HM-5020 Massage Chair features the zero gravity position which was originally developed by our NASA scientists as a way to remove the pressure our astronauts felt to their spines during a rocket launch. In the zero-gravity position, you are reclined back while the legs are lifted creating a near weightless position where all pressure is removed from the spine. You can enjoy all of your massages in the Kahuna HM-5020 Massage Chair in the zero gravity position. Chiropractors consider this to be the "healthiest way to sit."

  • Auto Programs (6)

    The Kahuna HM-5020 massage chair has a whopping 6 auto programs. Enjoy programs such as:  Fatigue Relief, Relax, Pain Relief, Rock Rotating, Neck & Shoulder and Lower Back.

  • Calf Rollers

    Kahuna HM-5020 massage chair feature both foot and calf rollers to help relieve stress along the highly used feet and calves. Most chairs these days provide a good reflexology foot massage, but few have a high-quality calf roller mechanism as well. 

  • Heat Therapy (Lumbar)

    The Kahuna HM-5020 Massage Chair provides heat therapy to the lower lumbar region of the spine, which helps relieve lower back tension and relaxes the underlying muscles and joints. Heat pads apply warmth to help loosen muscle tissue so that the rollers can apply a more effective and deeper massage.

  • LCD Remote Control

    You will really love the LCD screen remote control that indicates the entire menu and its very user-friendly feature.

Kahuna 1 Year Limited Warranty

Kahuna covers their massage chairs with a 1-year limited warranty. This will cover in-home service and parts for up to 2 years.

Not Included on the Warranty

We do not cover shipping expenses if this occurs. We do not cover normal wear and tear including velcro, zipper, or tears in any fabric or leather covering by abuse. We do not cover if the product has been damaged physically and intentionally. Also, we do not cover customer accidents or neglect such as fluids, mold, water damage, animal damage, cuts, and burns.


-DOWNLOAD WARRANTY HERE-



 


 

Manufacturer Kahuna
Model HM-5020
Made In China
Height Range 5'" to 6'2"
Max Weight (lbs) 300 lbs
Intensity  5 Levels
Space Saver Yes - 7"
Warranty 1 Year In-Home Parts/Labor/Service
Type of Roller 2D
Roller Track SL-Track
Length of Roller 51.2
Roller Glute Massage No
Roller Width Adjustment Yes
Roller Speed Adjustment Yes
Roller Intensity Adjustment Yes
Removable Back Pad  No
Body Scan Technology Yes
Foot Rollers Yes
Calf Rollers Yes
Recline Automatic
Zero Gravity Yes - 1 Stage
Inversion Therapy No
Auto Programs 6
Stretch Program No
Deep Tissue Massage No
Massage Techniques Kneading , Kneading +Knocking , Shiatsu ,Tapping, Knocking, Rolling
Manual Programs Yes (6)
Spot /Partial Massage Yes
Memory Setting No
Vibration No
Heat Lumbar
# of Airbags 10
Air Massage Hips & Legs or Sole of the feet
Airbag Intensity Adjustments Yes; 5 levels
Ottoman Length Adjustment
Hideaway Ottoman No
Bluetooth No
MP3 Player No
USB Yes
Remote Type LCD Remote
Timer Setting Maximum 60 Minutes
Chromotherapy No
Upholstery Synthetic Leather
Dimensions Upright            (L" x W" x H") 57L x 26.5W x 47H
Dimensions Recline            (L" x W" x H") 73L x 26.5W x 33H
Massage Chair Weight 174 lbs
Number of Motors Not Available
Big Box Size (L" x W" x H")
Big Box Contents Full Assemble
Small Box Size (L" x W" x H")
Small Box Contents Not Available
Shipping Weight 216 lbs

Kahuna Massage Chair HM-5020 - pdf

Click Here to view the Manual.

All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@wishrockrelaxation.com.

Cancellation

All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

Shipping

If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

  • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
  • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
  • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

  • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
  • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
  • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
  • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

30 Day Return Policy

We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies for all of our manufacturers except for UltraComfort. They now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it.

If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

  • Item must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
  • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
  • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

Restocking fees are also typical in the industry.  Specifically, several of our suppliers do charge them -- Human Touch and Cozzia (Svago, JP Medics, ErgoTec) are now 15% while Synca (Johnson) is 20%.

We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the shipping in both directions and any applicable restocking fees.