4D | 44" Heated L-Track | Zero Gravity | Body Scan | Foot Rollers | Memory (3) | Chromotherapy Bluetooth | Space Saver | Tablet Touch Screen Remote | Quick Controls
The JPMedics Kumo Massage Chair is one of the world's first 4D L-track massage chairs also equipped with zero gravity and foot rollers (a rarity in Japanese chairs). The rollers of the Kumo are heated with a 4D technology created to closely mimic the speed variations of a live massage therapist providing the most comprehensive massage possible from the base of your neck all the way down to and wrapping around your glutes. The Kumo features many modern design elements including clean lines, memory function (3), quick controls with intensity dial, tablet touchscreen remote, space saver and chromotherapy. With 5 different manual programs and 12 auto programs, you are sure to find exactly what you need. The Kumo is suitable for people up to 6'3" tall and 265 pounds and comes with a standard 3-year in-home parts/labor warranty.
Superior 4D Massage
The newly engineered JPMedics Kumo massage chair features a heated 4D roller system completely designed and assembled in Japan with a 3 inch 3D Node Extension. The rollers provide the deep tissue massage of a 3D roller along with the speed variation of a live massage therapist with warm hands. In order to create this new experience, thousands of massage therapists were studied to create a speed algorithm. The 4D thermal rollers protrude 3 inches deep and travel 1.5 inches apart in order to accurately massage the spine and specific acupuncture points.
44" L Track Technology
With the JPMedics Kumo, you will enjoy the superior Japanese 4D roller technology over a much great surface area of your body. This is the first of its kind--a true Japanese L-track massage chair. The rollers will start at the base of the neck and follow the curvature of the spine wrapping around the glutes giving a much more comprehensive experience.
Extended Heat Therapy
The JPMedics Kumo features a very advanced heated roller which acts like hot stones massaging at the same time from the neck to the glutes. Heated rollers allow for a greater surface heating area. The Kumo also features heated knee massage.
Advanced Body Scan Technology
The Kumo will perform a thorough body scan in order to accurately map the key areas of the neck, shoulders & spine to fully customize the experience to your body and ensure the optimal amount of pressure is applied during the massage. You can also re-calibrated once the scan is complete.
Inspired by NASA, the Zero Gravity position is the perfect position for ultimate relaxation where all pressure/compression is removed from the spine by reclining back and lifting the legs to heart level. The JPMedics Kumo is one of the only Japanese chairs to feature zero gravity--now considered the "healthiest way to sit" by many chiropractors.
Full Body Air Massage (64 Airbags)
Airbags are located at the shoulders, arms, waist & pelvis, calf & feet areas. This compression massage helps to increase blood flow throughout the body and really enhances the overall massage experience by stabilizing you throughout.
Advanced Reflexology Foot Rollers
There are spinning reflexology rollers placed beneath the feet of the JPMedics Kumo which provide an outstanding foot massage. Utilizing a tri-action foot roller system with two levels of shiatsu foot rolling combined with immersive air pressure massage creates a very deep tissue foot massage experience.
Auto Leg Scan & Leg Extend
The ottoman of the JPMedics Kumo will scan your legs to ensure the optimal leg length for your height. The footrest will extend outwards and then retract inwards to meet your feet. Simply apply pressure with your feet so that the leg scanner knows you're at the desired position. You can also manually adjust the length.
The JPMedics Kumo is equipped with Chromotherapy Bluetooth technology enabling you to relax and enjoy a full experience. Listen to your favorite music on JPMedics' highest grade of audio speakers located in the headrest with 9 different modes of chromotherapy enjoyment.
Space Saving Design
The JPMedics Kumo only needs 5” from the backrest to the wall, which reduces the amount of space the chair takes up. As you recline the massage chair will slide forward, which allows you to maximize your living space.
9" TouchScreen Tablet Intuitive Remote
The remote of the JPMedics Kumo features a very intuitive and easy to use touchscreen tablet interface with a very fast microprocessor. 5 languages--English, Chinese, Japanese, Korean, and Vietnamese. Kumo’s easy-to-use wired-touch pad controls the chair’s massage functions, allows for saved custom massages, and displays what features your current massage is using.
Quick Control w/ Intensity Dial
The Kumo was designed to make everything literally at your fingertips in order to create the most relaxing and easy experience possible. With quick controls and a USB charger, everything is just a quick touch away--including your phone's battery life.
12 Automatic Programs:
The JPMedics Kumo features 12 Automatic Programs sure to meet your needs. Demo - Quick 5 Minute program todemonstrate all the massage features. Stretch - Stretches the legs and back with a combination of gentle rolling, tapping and air compression. Spine Care - Focus on the lower back with a deep tissue massage that includes air compression. Gentle - Rollers slowly move up & down back with gentle tapping finishing with a relaxing shoulder massage. Joint Care - Focus on the feet and legs using fast, intense pressure as well as soothing your back with kneading rollers. Relax - Mild massage great for deep relaxation, best used before going to sleep. Swedish - Begins with a focus on the neck down to glutes and ﬁnishes with a soothing rocking motion. Vigorous - Combines vigorous tapping on lower back, and an air massage focused on thighs and legs. Thai - Designed to relax tense muscles using Thai massage techniques that help to improve the immune system, improve pain relief and blood circulation. Japanese - Focus on mid back and upper shoulders with a deep tissue massage using the shiatsu technique to create an acupressure eﬀect. Chinese - All-over body massage with focus on entire back while also massaging legs and feet. Balinese - Focuses on the back and spine with fast, ultra kneading and tapping techniques.
5 Unique Massage Techniques:
The JPMedics Kumo comes with 5 unique massage techniques in the manual mode where you can either pinpoint a specific part of your back or section of the body. Choose from Swedish, Shiatsu, Kneading, Clapping or Tapping.
One of the more advanced features of the JPMedics Kumo is the ability to store up to 3 different custom massage programs. You'll never need to "remember" exactly which massage you liked the most -- now it'll be ready at the push of a button.
JPMedics Kumo Massage Chair Warranty
3 Year Full Coverage Manufacturers Warranty
The JPMedics Kumo comes with one of the best standard warranties in the industry and includes In-Home Service, Parts, & Labor for 3 (three) years at no extra cost. This is the extended warranty with several other manufacturers. For services issues with your JPMedics Massage Chair, you can reach their customer service department at 1-877-977-0656.
2 Year Extended Warranty
The 2 Year Extended warranty extends the In-Home Service, Parts, & Labor for an additional 2 (two) years for a total of 5 years and costs $599.
5"0' to 6'3"
Max Weight (lbs)
Yes - 5"
3 Years comprehensive head to toe warranty
Type of Roller
Length of Roller
Roller Glute Massage
Roller Width Adjustment
Roller Speed Adjustment
Roller Intensity Adjustment
Removable Back Pad
Body Scan Technology
Deep Tissue Massage
Kneading, Clapping, Tapping, Shiatsu, Swedish and Rolling
All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)
We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
All orders canceled after 48 hours are subject to cc administration fees (since those are not refundable to us), if your order has not shipped.
If you choose our free shipping option,you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner. Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes. Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box. Typical assembly requires attaching the armrests and the footrest. In some cases, a pedestal for your remote. We have many installation videos available on our site and youtube channel. If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.
A dolly (or 2)will greatly assist in moving your chair to the right location in your home
Tip for moving your chair once it is assembled: fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly. You will then be able to roll your chair wherever you would like! (Note: this is not advisable for the OHCO M.8 and would void your warranty)
If you choose white glove delivery, there will be an additional charge of $250. Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up. Because we have to use an outside contractor for this service, your delivery time will be extended by one week. Also, if you have a difficult location (several stairs with challenging turns etc) please send us pictures so that we can make sure the delivery company is prepared. If they arrive and it requires a 3rd man, there'll be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises. Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.
BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM.Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours.
***If your item looks questionableupon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****
30 Day Return Policy
We want this to be one of the best purchases that you've ever made! If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date.
If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.
Item must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories. If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup.
Applies only to orders within the continental US. If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction.
In the event that you have technical/quality issues with your chair, we will work with you and the manufacturer to make sure that we either repair your chair, replace it or exchange it for an equal or better chair. We will do everything possible to make this right. If you choose to refuse repair or replacement, you will be responsible for the shipping in both directions and any fees associated.
FFL Brands (OHCO, Panasonic, D.Core and Positive Posture) no longer accept any returns; because of this, FFL Brands are now completely excluded from our return policy.
Restocking fees are also typical in the industry. Specifically, several of our suppliers do charge them -- Human Touch, Cozzia (Svago, JP Medics, ErgoTec) and UltraComfort are 15% while Synca (Johnson) is 20%.
We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us. If you end up wanting to return your item, you will be responsible for the shipping in both directions and any applicable restocking fees.
Lowest Price Guarantee
We are committed to offering you the best prices possible onlinewith the absolute best possible value. So committed, that we are willing to put our money where our mouth is.. and offer you a 30 day best price guarantee where we'll refund you the difference--even from our own site! It's important to us that you feel confident that you are getting the absolute best price possible. This does exclue all Luraco chairs.
It's really simple too--if you find a better price available online, just email us a link to the same product on our website or on our competitor's website within a month of your order date and we will get you your money back.
If you find an online retailer who is selling the same item at a lower price, you can call us as you are going through the buying process, we'll verify the price and match it! Easy - Peasy! Also, feel free to contact us / call us at 803-574-WISH (9474) ----yes, we work that quickly. ;)
Here's what you need for our 100% Price Guarantee:
Before requesting your Price Match Guarantee, you must purchase the item from Wish Rock Relaxation
Competitor website cannot be a discounter / auction etailer (ebay, overstock, etc)
Competitor must be an online store; they may not have a retail location
Promotions such as rebates and BOGO (buy one get one) are not eligible
Competitor must be an Authorized Retailer of the item
Item must be in stock on the competitor's website
The Price Match Guarantee includes the item price and the shipping charges; DOES NOT include sales tax.
Excludes Luraco Chairs
Start Here >> A message from our Top Rock
We are a Veteran/Family owned company out of Golden Colorado. We take the business of keeping you happy at the top of our priority list. We genuinely love what we do and look forward to assisting you as best we can through the buying process.
Lowest Price Guarantee: we really mean it! Call us with proof of whatever other deal you've found and we will meet it or beat if possible. *Excludes Luraco*
Free Shipping: we ship your item for free to the contiguous United States. If you are looking to ship to Hawaii, Alaska or Canada we will need to work up a quote. We work hard to get your orders in to our manufacturers as fast as humanly possible and usually have BOLs within 48 hours if not sooner. You will need to assemble and place your chair exactly where you'd like it. If you think you'll need white glove delivery, please let us know. ($250 extra + another week in delivery time)
30 Day Free Returns: Don't love your massage chair? You can return your order within 30days of the purchase date, no question asked for FREE. (see our Free Return Policy)
No Hidden Charges: one of the great benefits of buying online! Even if you live in our home state of CO, what you see is what you'll pay--nothing more!
Financing Made Easy*: we are proud to be the first online-only financing partner of Synchrony Bank's online platform, SatrisFi. Depending on your credit and the price of your item, you can qualify for up to 5 years of 0% Financing. Check out our differentfinancing options here.
Norton Shopping Guarantee: $10,000 of identity theft protection, $1000 purchase guarantee and $100 Price Guarantee.
World Class Customer Service: we whole-heartedly believe in going the extra mile for you. We have and we will work hard to help you find the best chair to meet your needs and budget. If something doesn't go as planned, we've even been known to send gourmet chocolates to help take the bad taste out of your mouth. ;)
Veteran/Family Owned & Operated: our founder is a US Naval Academy Grad and was one of the first women to serve on warships. She is a proud veteran and mother of two girls.
Safe & Secure: our site offers 256 bit encryption to assure your safety.