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JPMedics Kumo Massage Chair

JPMedics Kumo Massage Chair

Regular price $10,999.00
Sale price $10,999.00 Regular price
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4D | 44" Heated L-Track | Zero Gravity | Body Scan | Foot Rollers | Memory (3) | Voice Activation Standard | Chromotherapy Bluetooth | Space Saver | Tablet Touch Screen Remote | Quick Controls


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JPMedics Kumo 4D L-Track Massage Chair w/ Voice Activation Standard JPMedics Kumo 4D L-Track Massage Chair

The JPMedics Kumo Massage Chair is one of the world's first 4D L-track massage chairs also equipped with zero gravity and foot rollers (a rarity in Japanese chairs).  The rollers of the Kumo are heated with a 4D technology created to closely mimic the speed variations of a live massage therapist providing the most comprehensive massage possible from the base of your neck all the way down to and wrapping around your glutes.  The Kumo features many modern design elements including clean lines, memory function (3), quick controls with intensity dial, tablet touchscreen remote, space saver and chromotherapy.  With 5 different manual programs and 12 auto programs, you are sure to find exactly what you need.  The Kumo is suitable for people up to 6'3" tall and 265 pounds and comes with a standard 3-year in-home parts/labor warranty.

JPMedics Kumo 4D L-Track Massage Chair

  • Superior 4D Massage 

    The newly engineered JPMedics Kumo massage chair features a heated 4D roller system completely designed and assembled in Japan with a 3 inch 3D Node Extension. The rollers provide the deep tissue massage of a 3D roller along with the speed variation of a live massage therapist with warm hands.  In order to create this new experience, thousands of massage therapists were studied to create a speed algorithm.  The 4D thermal rollers protrude 3 inches deep and travel 1.5 inches apart in order to accurately massage the spine and specific acupuncture points. 

  • 44" L Track Technology

    With the JPMedics Kumo, you will enjoy the superior Japanese 4D roller technology over a much great surface area of your body.  This is the first of its kind--a true Japanese L-track massage chair.  The rollers will start at the base of the neck and follow the curvature of the spine wrapping around the glutes giving a much more comprehensive experience.  

  • Extended Heat Therapy

    The JPMedics Kumo features a very advanced heated roller which acts like hot stones massaging at the same time from the neck to the glutes. Heated rollers allow for a greater surface heating area. The Kumo also features heated knee massage.

  • Advanced Body Scan Technology

    The Kumo will perform a thorough body scan in order to accurately map the key areas of the neck, shoulders & spine to fully customize the experience to your body and ensure the optimal amount of pressure is applied during the massage. You can also re-calibrated once the scan is complete.

  • Zero Gravity

    Inspired by NASA, the Zero Gravity position is the perfect position for ultimate relaxation where all pressure/compression is removed from the spine by reclining back and lifting the legs to heart level.  The JPMedics Kumo is one of the only Japanese chairs to feature zero gravity--now considered the "healthiest way to sit" by many chiropractors.

  • Full Body Air Massage (64 Airbags)

    Airbags are located at the shoulders, arms, waist & pelvis, calf & feet areas. This compression massage helps to increase blood flow throughout the body and really enhances the overall massage experience by stabilizing you throughout.


  • Advanced Reflexology Foot Rollers

    There are spinning reflexology rollers placed beneath the feet of the JPMedics Kumo which provide an outstanding foot massage.  Utilizing a tri-action foot roller system with two levels of shiatsu foot rolling combined with immersive air pressure massage creates a very deep tissue foot massage experience.


  • Auto Leg Scan & Leg Extend

    The ottoman of the JPMedics Kumo will scan your legs to ensure the optimal leg length for your height. The footrest will extend outwards and then retract inwards to meet your feet. Simply apply pressure with your feet so that the leg scanner knows you're at the desired position. You can also manually adjust the length.

  • Chromotherapy Bluetooth

    The JPMedics Kumo is equipped with Chromotherapy Bluetooth technology enabling you to relax and enjoy a full experience.  Listen to your favorite music on JPMedics' highest grade of audio speakers located in the headrest with 9 different modes of chromotherapy enjoyment. 

  • Space Saving Design

    The JPMedics Kumo only needs 5” from the backrest to the wall, which reduces the amount of space the chair takes up. As you recline the massage chair will slide forward, which allows you to maximize your living space.

  • 9" TouchScreen Tablet Intuitive Remote

    The remote of the JPMedics Kumo features a very intuitive and easy to use touchscreen tablet interface with a very fast microprocessor.  5 languages--English, Chinese, Japanese, Korean, and Vietnamese. Kumo’s easy-to-use wired-touch pad controls the chair’s massage functions, allows for saved custom massages, and displays what features your current massage is using.

  • Quick Control w/ Intensity Dial

    The Kumo was designed to make everything literally at your fingertips in order to create the most relaxing and easy experience possible. With quick controls and a USB charger, everything is just a quick touch away--including your phone's battery life.

Additional Features

  • 12 Automatic Programs:

    The JPMedics Kumo features 12 Automatic Programs sure to meet your needs. 
    Demo - Quick 5 Minute program todemonstrate all the massage features. 
    Stretch - Stretches the legs and back with a combination of gentle rolling, tapping and air compression.
    Spine Care - Focus on the lower back with a deep tissue massage that includes air compression.
    Gentle - Rollers slowly move up & down back with gentle tapping finishing with a relaxing shoulder massage.
    Joint Care - Focus on the feet and legs using fast, intense pressure as well as soothing your back with kneading rollers.
    Relax - Mild massage great for deep relaxation, best used before going to sleep.
    Swedish - Begins with a focus on the neck down to glutes and finishes with a soothing rocking motion.
    Vigorous - Combines vigorous tapping on lower back, and an air massage focused on thighs and legs.
    Thai - Designed to relax tense muscles using Thai massage techniques that help to improve the immune system, improve pain relief and blood circulation.
    Japanese - Focus on mid back and upper shoulders with a deep tissue massage using the shiatsu technique to create an acupressure effect.
    Chinese - All-over body massage with focus on entire back while also massaging legs and feet.
    Balinese - Focuses on the back and spine with fast, ultra kneading and tapping techniques.
  • 5 Unique Massage Techniques:

    The JPMedics Kumo comes with 5 unique massage techniques in the manual mode where you can either pinpoint a specific part of your back or section of the body.  Choose from Swedish, Shiatsu, Kneading, Clapping or Tapping.
  • Memory Function

    One of the more advanced features of the JPMedics Kumo is the ability to store up to 3 different custom massage programs.  You'll never need to "remember" exactly which massage you liked the most -- now it'll be ready at the push of a button.

JPMedics Kumo Massage Chair Warranty

3 Year Full Coverage Manufacturers Warranty

The JPMedics Kumo comes with one of the best standard warranties in the industry and includes In-Home Service, Parts, & Labor for 3 (three) years at no extra cost.  This is the extended warranty with several other manufacturers.  For services issues with your JPMedics Massage Chair, you can reach their customer service department at 1-877-977-0656.

2 Year Extended Warranty

The 2 Year Extended warranty extends the In-Home Service, Parts, & Labor for an additional 2 (two) years for a total of 5 years and costs $599.

Manufacturer JPMedics
Model Kumo (FJ50)
Made In Japan
Height Range 5"0' to 6'3"
Max Weight (lbs) 265 lbs
Intensity  7-10
Space Saver Yes - 5"
Warranty 3 Years comprehensive head to toe warranty
Type of Roller 4D
Roller Track L-Track
Length of Roller 44"
Roller Glute Massage Yes
Roller Width Adjustment Yes
Roller Speed Adjustment Yes
Roller Intensity Adjustment Yes
Removable Back Pad  Yes 
Body Scan Technology Yes
Foot Rollers Yes
Calf Rollers No
Recline Automatic
Zero Gravity Yes
Inversion Therapy No
Auto Programs 12
Stretch Program Yes
Deep Tissue Massage Yes
Massage Techniques Kneading, Clapping, Tapping, Shiatsu, Swedish and Rolling
Manual Programs Yes
Spot /Partial Massage Yes
Memory Setting Yes - 3
Vibration No
Heat Yes; heated 4D Rollers
# of Airbags 64
Air Massage Shoulders, Arms & Hands, Hips & Thighs, Calves, Feet
Airbag Intensity Adjustments Yes; 3 levels
Ottoman Length Adjustment Automatic
Hideaway Ottoman No
Bluetooth Yes
MP3 Player No
Remote Type Touchscreen 9" Tablet
Timer Setting 5 to 30 Minutes
Chromotherapy Yes 
Upholstery Soft Synthetic Leather
Dimensions Upright            (L" x W" x H") 62.2" x 33.1" x 47.6"
Dimensions Recline            (L" x W" x H") 77.2" x 33.1" x 41.3"
Massage Chair Weight 276 lbs
Number of Motors Not Available
Big Box Size (L" x W" x H") 57.5" x 30.3" x 39.4"
Big Box Contents main body (back and base)
Small Box Size (L" x W" x H") (1) 50" x 14.6" x 26", (2) 22.4" x 19.3" x 23.6"
Small Box Contents side panels, footrest
Shipping Weight 322 lbs

Click Here to view the Manual.

All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at


All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  


If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

  • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
  • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
  • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

  • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
  • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
  • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
  • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

30 Day Return Policy

We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies for all of our manufacturers except for UltraComfort. They now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it.

If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

  • Item must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
  • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
  • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

Restocking fees are also typical in the industry.  Specifically, several of our suppliers do charge them -- Human Touch and Cozzia (Svago, JP Medics, ErgoTec) are now 15% while Synca (Johnson) is 20%.

We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the shipping in both directions and any applicable restocking fees.