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Human Touch Super Novo Massage Chair

Human Touch Super Novo Massage Chair

Regular price $9,999.00
Sale price $9,999.00 Regular price $8,499.00
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The Human Touch Super Novo is a premium 4D SL-Track Big & Tall Massage Chair w/ Alexa and Extending Heated Knee, Calf, Foot Massager and 38 Auto-Wellness Programs. Suitable up to 6'9" / 300#.

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Human Touch Super Novo Massage Chair

3D + 4D | S & L-Track | Unibody Track | Zero Gravity | Virtual Therapist | Extending Heated Knee, Calf, and Foot Massager | Altec Lansing Premium Sound System | Advanced Fingertip Controls | 38 Auto-Wellness Programs | Cloud Touch Acupressure | Dual-Lumbar Heat | Bluetooth Speakers | Built-In USB Port | Space Saving | App Functionality | Fully Assembled | Big & Tall Chair

Human Touch Super Novo Massage Chair

The all-new Human Touch Super Novo will really change the way you think about what's possible with an at-home massage experience that doesn't include a housecall from your local therapist.¬† The Super Novo delivers cutting edge design elements coupled with a 3D + 4D L-track roller system which trule puts the comfort and control of your massage at your fingertips.¬† The Super Novo is also ‚Äúthe first chair of its kind to implement Alexa capability with the help of Virtual Therapist‚ĄĘ.‚ÄĚ You can create a truly personal massage experience by asking the Virtual Therapist to give you a customized massage.¬†Long gone are the days of hunting and pecking your way to try and find what you're looking for.¬†¬†

The Super Novo captivates with its unibody construction, delivering a deep tissue massage from the base of the neck all the way down to the thighs.  You will enjoy the built-in Meditation programs which combine a soothing soundtrack with relaxing strokes to help you focus your breathing and achieve a healthy level of zen. Programs in the Yoga Studio use deep stretching and pressure to loosen tight muscles and alleviate pain.  With Altec Lansing speakers, Bluetooth, USB port and an easy to use remote, the Super Novo is sure to please.  The Human Touch Super Novo will also work for people of varying sizes -- from 5' - 6'9" tall and up to 300 pounds.  This truly is a chair even designed for the Big & Tall as well the smaller people who love them.  ;)

Human Touch Super Novo

  • 3D & 4D Massage Programs

    The new Human Touch Super Novo really ups the anty by adding 4D programs to their already very smooth 3D technology.  What this means is that the rollers feature variable speed where the massage strokes speed up and slow down mid-stroke to create the feeling a real person massaging you. It’s perfect when you want different pressure and speed in different areas of your body.

  • S+L Track Massage

    For a massage that covers you from your neck down to your thighs, you can rely on the Advanced Multi-Dimensional Massage Technology in the Super Novo’s combination S/L-Track System.  With their new proprietary system, the Super Novo will be able to provide a deeper tissue massage over a larger area without compromise.

  • Zero Gravity

    The Zero-Gravity position cradles the back while elevating your legs above the heart which eliminates all pressure from the spine and helps to remove swelling. This position is considered "the healthiest way to sit " by most chiropractors.

  • Virtual Therapist

    When you start up the chair, the Super Novo's Virtual Therapist will ask you a series of questions, including your physical requirements and massage preferences. With that information safely stored, the Super Novo can provide a massage tailored to your exact needs any time you like, just by saying "Alexa, ask my Novo to give me massage 8‚ÄĚ making the entire process even easier and more user-friendly.

  • Extending + Heated Knee, Calf, and Foot Massager

    With underfoot rollers and adjustable intensity in the calves and feet, the heated extendable leg rest will adjust to your height automatically. The calf massage area also extends up to the knees to soothe even more muscles in your legs. This is perfect after a long day on your feet, plus the added heat feels good on a chilly day.  The feet and calves are an area that does not receive as much attention as warranted considering that you are on them most of the day during normal activities.  

  • Altec Lansing Premium Bluetooth Sound System

    The Super Novo’s premium Altec Lansing sound system, with built-in Sound Soothe that plays the immersive sounds of nature, you can listen to the narrated demo walks you through the features and health benefits of the Super Novo. Then, enjoy whatever sounds you want during your massage and enjoy them crystal clear. Wonderful when you want a soundtrack to your massage.

  • Advanced Fingertip Controls

    The chair’s key functions are right at your fingertips thanks to the easy-to-use control panel, which manages Power On, auto-program startup, adjustable recline position, heat, speaker volume, and gets the chair back to upright in moments. This allows you to remain comfortable throughout your massage until the very end.

  • 38 Auto-Wellness Programs

    Employ the Super Novo’s 38 programs, including full-body immersion, deep tissue, and an effective collection of therapeutic relaxation and recovery programs, to relax, unwind, and de-stress. Perfect for both a soothing, pre-bed ritual and an invigorating morning routine.

  • Cloud Touch Acupressure

    Purposely placed, targeted air cells use gentle pressure on important healing points and manipulation to stretch muscles. This airbag compression massage is a great benefit to any massage.

  • Dual-Lumbar Heat

    Controllable and targeted heat gently eases backaches and loosens tight muscles. This is perfect when your lower back is especially tight or if you simply want to enjoy the warmth and benefit from improved circulation and relaxation.

  • Unibody Track

    The Super Novo’s unibody track attends to around 60% more of the back than conventional chairs, applying high-quality coverage from your neck and shoulders down to your thighs. This is the best for users who want the most from their massage chair coverage.

  • Built-In USB Port

    Use the built-in USB port to charge your smart device while you listen to music, watch videos, or read an eBook.

  • Space Saving

    The innovative Human Touch design team created this chair to be even more space-saving than the Novo XT2 so that it only requires 2‚ÄĚ behind the chair to fully recline. As the chair reclines it shifts forward so that you can maximize your floor space. This is great when you don‚Äôt have a lot of space for your chair to lean back or you don‚Äôt want it to stick too far out into the room.

  • App Functionality

    Download the Novo App to your Android or iOS device and now your phone becomes a controller for the chair. Then, of course, there is Virtual Therapist.

WARNING: This product can expose you to chemicals including Diethylhexyl Phthalate (DEHP), which is known to the State of California to cause cancer and birth defects or other reproductive harm. 

Human Touch¬ģ products are backed by limited warranties against defects in materials and workmanship. Warranty coverage begins at the time the Consumer purchases the product, and is non-transferable. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it.

 

 

If you need technical assistance with your product or have a warranty concern, please contact Customer Experience (M-F between 6am-5pm PST) at:

 (800) 355-2762 | csadmin@humantouch.com.

Download Warranty

Human Touch Premium Warranty

Human Touch covers the following chairs/products with their Premium Warranty:  Novo, Novo XT, Navitas Sleep, HT-Ascent 4, HT-9500x, HT-Bali, AT 6.0, HT-7450, ZG 5.0, ZG 4.0 and the BodySPA.

  • 1 Year: ¬†in home service
  • 3 Year: ¬†parts
  • 5 Year: ¬†structural

 

 

 

Product Name Human Touch Super Novo Massage Chair
Downloads Use & Care Manual
Brochure
Remote Control Guide
Super Novo Story
Made In China
Height Range 5'0" - 6'9"
Max Weight (lbs) 320 lbs.
Intensity  Yes
Space Saver Yes
Warranty 5 Year Limited Warranty
Type of Roller 3D/4D
Roller Track S/L-Track
Length of Roller 50"
Roller Glute Massage Yes
Roller Width Adjustment Yes
Roller Speed Adjustment Yes
Roller Intensity Adjustment Yes
 Removable Back Pad  No
Body Scan Technology Yes
Foot Rollers Yes
Calf Rollers No
Recline Power
Zero Gravity Yes
Inversion Therapy No
Auto Programs 38
Stretch Program Yes
Deep Tissue Massage Yes
Massage Techniques 6
Manual Programs Yes
Spot /Partial Massage Yes
Memory Setting No
Vibration No
Heat Lumbar/Ottoman
# of Airbags
Air Massage
Airbag Intensity Adjustments Yes
Ottoman Length Adjustment Automatic
Hideaway Ottoman No
Bluetooth Yes
MP3 Player Yes
USB Yes
Remote Type Control Dock
Timer Setting 10/20/30 Minutes
Chromotherapy No
Upholstery Synthetic Leather
Dimensions Upright            (L" x W" x H") 63" L x 34" W x 46" H
Dimensions Recline            (L" x W" x H") 74" L x 34" W x 32" H
Massage Chair Weight 320lbs.
Number of Motors  
Big Box Size (L" x W" x H")
Big Box Contents
Small Box Size (L" x W" x H")
Small Box Contents
Shipping Weight 382 lbs.
Proposition 65 Warning: 

All of our items have a FREE SHIPPING OPTION within the contiguous United States (we will need to quote out all Alaska, Hawaii, Puerto Rico and Canadian orders)

We strive to ship your items as fast as humanly possible--and try to regularly beat our goal of 5 business days from your order date.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@wishrockrelaxation.com.

Cancellation

All canceled orders are subject to your cc fees (close to 3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

Shipping

If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days of your item shipping--oftentimes sooner.  Our carriers will typically bring your chair to the front door for you--many of our chairs come in 2-3 boxes.  

  • Oftentimes, the chair arrives fully reclined in one big box with the armrests in another box and the footrest in the last box.  Typical assembly requires attaching the armrests and the footrest.  In some cases, a pedestal for your remote.  We have many installation videos available on our site and youtube channel.  If you do decide to go with curbside delivery, expect to have help with moving the chair into your home and desired location as many of our chairs are quite heavy.  
  • A dolly (or 2) will greatly assist in moving your chair to the right location in your home
  • Tip for moving your chair once it is assembled:  fully recline your chair; place dolly next to the chair and "tip" chair onto its side on the dolly.  You will then be able to roll your chair wherever you would like!  

If you choose white glove delivery, there will be an additional charge of $250 (even though we may spend more than $600 for this delivery option). Your item will be delivered to your home, placed in the room of your choice exactly where you want it and set up.  All debris will also be removed.  

  • Your chair will travel the bulk of its journey via LTL Freight and then transfer hands to the final mile/white glove delivery company.  Because we have to use an outside contractor for this service, your delivery time will be extended by one week. 
  • You will need to notify the White Glove company how many stairs are required for the delivery into the house and location of your choice when they call you to schedule your delivery.  If you have a difficult location (several stairs with challenging turns etc), please send us pictures so that we can make sure the delivery company is prepared.
  • If they arrive and it requires a 3rd man, there will be extra charges such as an extra return trip and fee--we don't want you (or us) to have any surprises.  Please really think about if you need white glove delivery--it's a lot more challenging and expensive to add it after your order has been placed.
  • All debris (boxes) will be removed with white glove delivery. If you end up returning your item or exchanging it for something else, it will also require a white glove pickup which can be quite costly.  Please keep this in mind as the delivery company is removing your debris.

We will do everything possible to ensure that your item arrives in the same condition that it left the manufacturer. Any product damage or loss is the responsibility of the shipping company, not Wish Rock Relaxation.BEFORE you sign the shipping weigh bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for receipt of a damaged product removes the liability of the shipping company and Wish Rock Relaxation. Once you accept your shipment as non-damaged, the item is yours. 

***If your item looks questionable upon delivery, CALL US at 803-574-9474 (WISH) and we'll immediately get the manufacturer involved while the Shipping Agent is on-site.****

30 Day Return Policy

We want this to be one of the best purchases that you've ever made!  If you don't completely love your item, we will work with you to get into the right chair OR you can simply return it within 30 days of the ship date. This applies for all of our manufacturers except for UltraComfort and refurbished (Open Box, Certified Pre Owned, Refurb) chairs. UltraComfort now no longer accept any form of return or SWAP out due to buyer's remorse.  However, if your chair arrives damaged, they will replace it.

If you'd like to exchange your chair for another chair we carry, we would love to keep your business and will work to absorb all the fees to help you get into a better chair to meet your needs.

  • Item must be repackaged in it's original packaging, and must include all parts, hardware, controller and accessories.  If you no longer have packaging, you will need to supply or pay for repackaging and likely a white glove pickup. 
  • Applies only to orders within the continental US.  If we've shipped a chair to you in Hawaii, Alaska, Puerto Rico or abroad the shipping fees were likely $800-$1200 in one direction. 
  • If there are quality issues with our chair, we will work with you to get the chair repaired, replaced or exchanged for a different chair. If you refuse repair, replacement or even an upgrade, then you will be responsible for the shipping in both directions and any applicable restocking fees.

Restocking fees are also typical in the industry.  Specifically, several of our suppliers do charge them -- Human Touch and Cozzia (Svago, JP Medics, ErgoTec) are now 15% while Synca (Johnson) is 20%.

We will work with you to absorb the shipping and restocking fees if you choose to switch to another chair with us.  If you end up wanting to return your item, you will be responsible for the shipping in both directions and any applicable fees and restocking fees. If you've tried a SWAP and simply do not want any of our items, you will be responsible for the shipping in both directions of each item, all fees incurred and the restocking fees of each chair where applicable.

NOTE:  If you have chosen white glove delivery and then wish to return your chair, you will be responsible for all actual shipping fees incurred with your order.  Because the boxes and packing materials are removed in a white glove delivery, you will also need a white glove pickup of your item which is often much more costly. 

If you refuse repair or replacement of your item, you will be responsible for all shipping fees in both directions and any fees associated.