Osaki Platinum Ai Xrest 4D Massage Chair Review

A brief overview of the Osaki Platinum Ai Xrest 4D Massage Chair Review

Are you tired of the constant stress and body pain that come with your daily routine? The Osaki Platinum Ai Xrest 4D Massage Chair is the solution to all your problems with a very premium experience on the softer side. 

The Osaki Platinum Ai Xrest Massage Chair is one of the most technologically advanced massage chairs in the marketplace today and one of just a few 4D SL-Track Chairs with a unique neck and shoulder massage with its proprietary fingertip mechanism that feels like thumbs in the back for your traps. The Osaki Platinum Ai Xrest contains heated rollers with 4D technology that have 4 degrees of intensity to closely resemble the pace variations used by a live massage therapist. Additionally, the Osaki Platinum Ai Xrest has an exclusive body pain scan, superior deep calf rollers, voice control with understanding, a touchscreen tablet controller, and foot and lumbar heating. People up to 6'5" tall and 260 pounds can use the Osaki Platinum Ai Xrest comfortably with a 17” seat width and a 20” shoulder width.

This luxury Shiatsu chair is designed to provide a full body massage experience with its advanced 4D massage technology, zero-gravity mode, and extended heat therapy. In this review, we will take a closer look at its features, benefits, and customer reviews to help you make an informed decision.  Let’s get started!

Main Distinguishing Features

The Osaki Platinum Ai Xrest 4D Massage Chair comes packed with advanced features that set it apart from other massage chairs. Here are some of its main distinguishing features:

4D Massage

The Osaki Platinum Ai Xrest features our next-generation Massage Rollers which deliver a much deeper tissue massage. By moving the two individual massage mechanisms in multiple directions, the rollers are designed on an extra plane of movement that allows them to relieve your back region with 5 different levels of adjustment for the 4D massage, 4 levels of intensity and 3 of width. The Xrest is not as intense as the Highpointe or the Maestro line.

SL Track Technology

With the Osaki Platinum Ai Xrest, you get the best of both worlds--the precision of an S-Track that perfectly follows the curvature of your spine with the extra coverage of an L-Track which will then wrap around the glutes giving you a more comprehensive and thorough massage experience.  

Proprietary Shoulder Massage

The Osaki Platinum Ai Xrest 4D provides a relaxing massage for your upper back, neck, and shoulders. The 20 shoulder airbags in the Xrest massage are contoured to your shoulders to provide a relaxing and rejuvenating massage.  There is also a finger node that comes out and over your shoulders to apply direct pressure into that frequent trouble area.

Body Pain Scan

The Osaki Platinum Ai Xrest makes use of its insightful health pro program to identify any stress in the back area, as everyone is built differently and has distinct requirements. After the scan is complete while you hold the sensor, the Xrest will utilize the information to create a massage routine just for you.  You'll be able to see the color-coded back map to see where you are holding your stress and then sit back and enjoy the massage the Xrest creates in order to address all of your issues. This system is very similar to the Chair Doctor.

Smart Voice Control

The Osaki Platinum Ai Xrest includes an intelligent voice recognition system which will allow you to control the chair with your voice similar to the way that Alexa works. Voice or speech recognition is the ability of devices to record spoken words or commands by the user.

Body Scan

The Osaki Platinum Ai Xrest will perform a thorough body scan in order to accurately map the key areas of the neck, shoulders and spine to fully customize the experience to your body and ensure the optimal amount of pressure is applied during the massage.

Zero Gravity

Inspired by NASA, the Zero Gravity position is the perfect position for ultimate relaxation. By bringing the legs up in line with the heart, all pressure is removed from the spine creating a near weightless experience. This will enhance the overall massage experience and eliminate any spinal compression.

Full Body Air Massage (46)

There are 46 airbags located throughout the Osaki Platinum Ai Xrest to offer a full body massage experience. Airbags are located at the shoulders, arms, waist & pelvis, calf & feet areas to increase blood flow throughout the body. The gentle compression helps to stabilize you during the massage and works synergistically with the rollers to relieve pain and tension.

Foot & Calf Rollers

There are spinning reflexology rollers placed beneath the feet of the Osaki Platinum Ai Xrest which provide an outstanding foot massage. The rollers will travel along the sides and middle of your feet to provide a more thorough kneading experience which will hit all of the acupressure points that are often neglected during our daily activities. Along with the foot rollers, the calf airbags will inflate to initiate a calf kneading massage.

Extended Heat Therapy (Lumbar, Feet)

The Therapeutic Heat function of the Osaki Platinum Ai Xrest Massage Chair is located around the lumbar and foot region and provides soothing relief from chronic lower back pain. Heat therapy helps ease draw blood to the area, decrease tension and stress, relieve arthritis pain, and heal sore muscles. Plus, we happen to think that it just feels good on a cooler day.

16 Auto Programs & 4 Manual Styles

The Osaki Platinum Ai Xrest comes equipped with 16 different automatic programs These auto programs combine the 4 different massage techniques available in the chair. These 4 massage styles are Kneading, Tapping, Rolling, and Shiatsu.

Footrest Extension (9")

Osaki Platinum Ai Xrest has Extendable Footrest which can be extended up to 9 Inches to reach the desired comfortable position which fits a user’s various height. The Osaki Platinum Ai Xrest has a spring-loaded ottoman making it very easy to adjust to your desired height.

Space Saver (3")

Along with the Zero-Gravity recline, the Osaki Platinum Ai Xrest comes standard with space-saving technology, that allows you to place the chair within 3 inches of the wall, even while fully-reclined. The chair will move out first and then up while moving into Zero-Gravity.

Quick Controls

The engineering team behind the Osaki Platinum Ai Xrest thought of every little detail to make this chair the most thoughtfully designed and user-friendly chair possible. With quick controls, everything is just a quick touch away--including your phone's battery life.

Touchscreen Tablet

The Osaki Platinum Ai Xrest remote is now a touchscreen controller. Touchscreen tablets are as easy to use as smartphones. Aesthetically pleasing and intuitive, the user interface makes exploring all of the features a breeze. It will show you how much time is left on your massage, what mode the chair is currently in, and give you controls for the intensity of the air and 4D effects. Pick your preferred language from English, Chinese, or Korean.


Osaki Platinum Ai Xrest is equipped with Bluetooth technology that allows the user to listen to their favorite music and phone calls on high-quality speakers in the headrest.

USB & Wireless Charging

Osaki Platinum Ai Xrest is thoughtfully designed with a wireless charger for the modern times of digital devices. The user can charge their smartphone on the wireless charging pad located at the top of the armrest. Please not the wireless charger is only available with wireless charging capability.

App Control

Use the Osaki Platinum Ai Xrest app-based features directly from your iOS or Android device.

Negative Oxygen Ions

The Osaki Platinum Ai Xrest has a built-in air ionizer for negative ions. Studies have shown that breathing in negatively charged air can help you feel less stressed and more energized.

Pros & Cons

Like any product, the Osaki Platinum Ai Xrest 4D Massage Chair has its pros and cons. Here's a breakdown of what works and what doesn't:


Wish Rock Relaxation

Proprietary fingertip shoulder massage feature.

Wish Rock Relaxation

Higher count of airbags for a full-body air massage (46 airbags).

Wish Rock Relaxation

Great calf massage with dedicated calf rollers.

Wish Rock Relaxation

Extended heat therapy for lower back and feet.

Wish Rock Relaxation

16 pre-programmed massage modes and four manual styles.

Wish Rock Relaxation

Space-saving design (3").

Wish Rock Relaxation

Quick controls for easy adjustments.

Wish Rock Relaxation

Touchscreen tablet for convenient control.

Wish Rock Relaxation

Bluetooth connectivity for music streaming.

Wish Rock Relaxation

USB and wireless charging for added convenience.

Wish Rock Relaxation

Negative oxygen ions for a more relaxing environment.

Wish Rock Relaxation

Sensory deprivation hood.

Wish Rock Relaxation

Solid warranty and US-based customer support (Dallas area).


Wish Rock Relaxation


Wish Rock Relaxation

Softer massage experience than the Maestro line or the Highpointe.

Wish Rock Relaxation

Foot massage does not have the same kneading as the Osaki Pro Maestro line which incorporates the memory foam.

Frequently Asked Questions

If you're considering purchasing this luxurious massage chair, your curiosity might be at its peak. Here are some frequently asked questions about the Osaki Platinum Ai Xrest 4D Massage Chair:

Q: What are the height and weight requirements?

A: The Osaki Platinum Ai Xrest 4D Massage Chair is designed for people who are between 5'0" to 6'5" and weigh up to 270 pounds.  Also, the Osaki Platinum Ai Xrest has a 17” seat width and a 20” shoulder width.

Q: What are the doorway requirements?

A: The minimum doorway size is 31.5”.

Q: What kind of warranty does this come with?

A: The Osaki Platinum Ai Xrest 4D Massage Chair includes Titan Osaki’s 3-year standard warranty: 1 Year of in-home parts/ labor/ service, 2 Years of Parts, and 3 Years of structural. If you want to avail of an extended warranty, you may choose 4-Year Extended Warranty ($249) / 5-Year Extended Warranty ($349) with the additional cost.

Q: What is the assembly like?

A: The Osaki Platinum Ai Xrest 4D Massage Chair requires some assembly, but it comes with a clear instruction manual and all the necessary tools. The set-up can be completed fast if you are skilled at putting furniture together. You’ll first unbox the chair and begin by taking out the main body.  Next, you will attach the side panels. It’s helpful to have 2 people for this part of the job. One person can connect the air and electricity while the other holds the panel in place for the attachments and bolting. The footrest must be attached once the side panels are put in place. This requires connecting the air hose and power, which needs a standard male/female connection and a cotter pin. Lastly, breaking down and recycling the boxes after your installation will be the most challenging part.

Q: Can I customize the intensity of the massage?

A: Yes, the Osaki Platinum Ai Xrest 4D Massage Chair allows you to customize the intensity of the massage based on your preferences with 4 different levels of intensity.  This chair is perfect for those of you who do not prefer a more intense experience. You can pick among the 16 auto programs, 4 various massage techniques, and up to 5-7 intensity levels for airbag adjustments.

Q: How far can the chair sit from the wall?

A:  The Osaki Platinum Ai Xrest 4D Massage Chair can be placed as close as 3 inches from the wall, making it perfect for those with smaller spaces. Hence, the Maestro allows you to maximize your living space with the chair’s space-saving design. 

Verified Testimonials

Customer reviews of the Osaki Platinum Ai Xrest 4D Massage Chair are mostly positive. Here at Wish Rock Relaxation, our high stars' reviews for this chair speak for themselves.

Indeed, this luxury massage chair is a game-changer. The 4D massage is amazing and doesn’t feel like a torture chamber while the airbags provide a full-body massage.

The zero-gravity position also takes pressure off the spine — ideal for people suffering from chronic back pain. To read more reviews or to purchase the Osaki Platinum Ai Xrest 4D Massage Chair, visit the product page here.

Final Thoughts

In conclusion, the Osaki Platinum Ai Xrest 4D Massage Chair is an exceptional product that is worth considering for anyone seeking a high-quality massage chair with robust new technology.

With its advanced 4D massage rollers, fingertip shoulder massage, body pain scan plus modern amenities such as touchscreen tablet and wireless charging as well as extended heat therapy, this chair offers a truly immersive and therapeutic massage experience. Its smart voice control and app control options provide convenience and ease of use. The inclusion of negative oxygen ions is also a unique feature that adds to the overall experience. If you’re hoping to completely unplug, simply pull down the privacy hood.

If you're in the market for a luxury massage chair, the Osaki Platinum Ai Xrest 4D Massage Chair is definitely worth considering. So, don't hesitate to make a purchase and experience the ultimate relaxation and stress relief that this chair has to offer. Visit the product page now to learn more about the Osaki Platinum Ai Xrest 4D Massage Chair and take advantage of any current promotions or discounts available. Your body will thank you!

Additional Resources

  • Do you want to buy the Osaki OS-4D Pro Maestro Massage Chair? Get it in its lowest price guarantee here.

  • If you're interested in reading more about the Osaki Platinum Ai Xrest 4D Massage Chair, check out some of our other blogs made by the same brand such as this one.