How to Reset Your Massage Chair: A Step-by-Step Guide

How to Reset Your Massage Chair: A Step-by-Step Guide banner

If you've ever enjoyed the soothing sensation of a massage chair, you know how valuable they can be for relaxation and muscle relief. A massage chair is a comfortable, upholstered chair with built-in motors and gears designed to massage the body. These chairs offer various health benefits, such as reducing stress, easing muscle soreness, and improving blood circulation.


Occasionally, like any sophisticated equipment, massage chairs can encounter issues. Common concerns like unresponsive controls, incorrect movement patterns, or simply an unusual operation can often be fixed with a simple reset. It’s important to know that different massage chair models may have unique features, meaning the reset steps can vary. Here's what you can do to identify your massage chair model:

  • Check the user manual that came with your chair for model details.
  • Look for a label on the chair itself, which often includes the model number and other pertinent information.
  • If you've misplaced the manual and the chair doesn't have a label, visit the manufacturer's website or contact their customer service for assistance.


Understanding your specific massage chair model will ensure that you follow the correct reset procedure, ultimately preventing any unnecessary damage to the chair and ensuring that you're back to relaxing comfortably in no time.

The Initial Checks Before Resetting


Before jumping to reset your massage chair, it's important to do some initial checks. These will ensure that you're not missing anything obvious that could be causing issues. Let's run through what you'll want to check:

  • Power Supply and Connections: Double-check that your massage chair is properly plugged in and that the outlet is functioning. A simple test is to plug another device into the same outlet to see if it works.
  • Visual Inspection: Take a good look at your massage chair for any visible signs of trouble, like loose wires or parts that seem out of place.


Remember, these steps are easy to do and can often save you a lot of time with troubleshooting. They're also a great warm-up to resetting your chair should it be necessary.

Step-by-Step Guide to Reset Your Massage Chair


Here's a general guide for resetting your massage chair, but remember, the exact steps may vary depending on your chair model:

  1. Turn Off the Chair: Using the power button, turn your massage chair off. It's a simple step but also very important.
  2. Unplug the Chair: Disconnect the chair from the power source. You should leave it unplugged for at least 30 seconds. This gives the chair time to reset its internal circuitry.
  3. Reconnect and Turn On: Plug the chair back in and turn it on. In many cases, the chair will go through a self-diagnostic mode.
  4. Test Basic Functions and Consult User Manuals or YouTube Channels: Test some basic functions such as a simple massage cycle to ensure they are working as expected, and if your chair has a reset code or sequence, refer to your user manual or your massage chair brands official YouTube channel for specific instructions.


If these steps don't work, or you're not comfortable performing them on your own, it might be time to reach out for professional help.


Remember, while these steps are often all you need to get your chair back to working order, they are not a fix-all for every issue. And, if you need additional support, looking up your specific chair model online can provide resources and guidance tailored to your situation.


If you own a
massage chair, you know how important it is to keep it in good working condition. Regular maintenance not only extends the lifespan of your chair but also ensures that you get the most out of your massage experience. 

Resetting Your Osaki Massage Chair - Step-by-Step Guide


If you’re looking to reset your
Osaki massage chair, it's essential to understand how these chairs work. These massage chairs are designed to provide a personalized massage experience by combining various massage techniques, such as kneading, rolling, and deep tissue massage. These chairs come with an array of features like zero gravity positioning, heat therapy, and programmable massage modes to target specific areas of your body.


Resetting your Osaki massage chair is a relatively simple process. Just follow these steps:

  1. Please place your chair into Zero Gravity Mode (ZGR) and then turn the power off on the chair at the BASE (located at the back on the bottom of the chair). Please then unplug the power cord from the wall to cut off all power.
  2. Look under the footrest and you will see 3 cables. 2 are for power and 1 is for air. Please unplug all cables.
  3. Let the chair sit for 30 minutes to reset itself.
  4. Reconnect the footrest cables first, making sure that all cords are securely fastened together in the correct positions.
  5. Reconnect the chair power back in and turn on the power from the power switch at the base. Let the chair run the auto program to see if the error has been resolved.

How to Reset other Full-Body Massage Chairs


Over time, your
Cozzia or Ogawa massage chair may experience minor glitches or issues that can affect its performance. Resetting your chair can often resolve these problems and restore it to its optimal functionality. 

If you’re wondering how to reset an Ogawa massage chair or how to reset a Cozzia massage chair:

  1. Unplug the chair: Ensure the massage chair is not connected to any power source.
  2. Wait for a few minutes: Let the chair sit unplugged for a few minutes to allow any residual power to dissipate.
  3. Plug the chair back in: After waiting, plug the chair back into the power source.
  4. Locate the reset button: Some Cozzia massage chairs may have a reset button located either on the control panel or somewhere else on the chair. Refer to your chair's manual to locate this button.
  5. Press and hold the reset button: Once you've located the reset button, press and hold it for a few seconds.
  6. Release the button: After holding the reset button for a few seconds, release it.
  7. Test the chair: After performing the reset, test the chair to see if it's functioning properly. You may need to reprogram any settings or preferences after the reset.

Additional Tips for Maintaining Your Massage Chair


While resetting your massage chair can fix minor issues, regular maintenance is key to keeping it in optimal condition. Here are a few additional tips to help you maintain your massage chair:

  • Clean Regularly: Dust and debris can accumulate on your massage chair over time. Clean the surfaces, upholstery, and massage rollers using a mild cleaning solution and a soft cloth. Follow the manufacturer's instructions for cleaning specific parts.
  • Inspect Moving Parts: Check the moving parts of your massage chair, such as the rollers and motors, for any signs of wear and tear. If you notice any abnormalities or strange noises, contact customer support or a professional technician for assistance.
  • Avoid Excessive Weight: Massage chairs have weight limits, so avoid exceeding the recommended weight capacity. Excessive weight can strain the chair's components and lead to premature wear.
  • Keep the Chair Dry: Always ensure that your massage chair remains dry. Avoid spilling liquids on the chair or exposing it to excessive moisture, as this can damage the electronic components.

Get Cozy and Relax: Ensuring Your Comfort at Home


After you've reset your massage chair and embraced these care tips, it's time to relax and enjoy the comfort it brings into your home. 

If you're in the market for a new massage chair, check out our premium Osakai chair collections, like the Osaki OP-Kairos 4D LT with voice control and forty air massagers. Stop living in pain and start relaxing!
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